- Up to 522 truck replacement tires sold in the U.S., Canada and Mexico are subject to a voluntary exchange program and will be replaced free of charge.
- Continental is not aware of any reports of property damage, accidents, or injuries related to the affected tires.
FORT MILL, S.C., Aug. 29, 2024 (GLOBE NEWSWIRE) -- Continental today announced a voluntary exchange program for up to 522 truck replacement tires brought into the market in U.S., Canada and Mexico. Of these, up to 138 tires are believed to be defective.
All tires that are the subject of the exchange program will be replaced free of charge.
This exchange program was proactively initiated by Continental. Its market observation program had revealed an increase in warranty complaints connected to this specific truck tire. Detailed analysis has shown that these tires, which were produced during DOT week 43 in 2023, can develop a belt edge or shoulder separation. This is due to inconsistent material usage occurred in the shoulder pad extrusion process. With continued use, a separation could extend into the sidewall, resulting in a sudden loss of air pressure, increasing the risk of serious injury or death. Continental is launching this voluntary exchange program to avert potential hazards for drivers and other road users. To date, the company has not received any reports of accidents or injuries in this connection.
Continental began informing the relevant national authorities on August 20, 2024, and is in close contact with its customers and dealers about the organization and implementation of the voluntary exchange program. You can find further information—including a guide for identifying the affected tires using their DOT numbers—at https://www.continental-tires.com/ca/en/b2b/truck/ or by emailing Customer Relations at TI_CQ_SM_help.trucktires@continental.com.
Replacement tires covered by the voluntary exchange program can be identified as follows:
Product line: Continental HDL2 DL+, Drive axle position
Size: 11 R24.5 149/164L
Article Number: 05211720000
DOT Number: 02P 054CLD
DOT Week (last four digits of DOT Number) 4323
Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2023, Continental generated sales of €41.4 billion and currently employs around 200,000 people in 56 countries and markets.
Tire solutions from the Tires group sector make mobility safer, smarter, and more sustainable. Its premium portfolio encompasses car, truck, bus, two-wheel, and specialty tires as well as smart solutions and services for fleets and tire retailers. Continental has been delivering top performance for more than 150 years and is one of the world’s largest tire manufacturers. In fiscal 2023, the Tires group sector generated sales of 14 billion euros. Continental's tire division employs more than 56,000 people worldwide and has 20 production and 16 development sites.
Press contact
Ashok Vedanayagam
Continental Tires the Americas LLC
+1 704-206-9104
E-mail: Ashok.vedanayagam@conti-na.com
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