Pune, March 19, 2025 (GLOBE NEWSWIRE) -- GCC in the Retail and Consumer Goods Market Size Analysis:
“The GCC in the Retail and Consumer Goods Market size was USD 19.1 Billion in 2023 and is expected to reach USD 76.9 Billion by 2032, growing at a CAGR of 15.1% over the forecast period of 2024-2032.”
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Major Players Analysis Listed in this Report are:
- Accenture
- Tata Consultancy Services (TCS)
- Wipro
- Infosys
- IBM
- Capgemini
- Deloitte
- Cognizant
- HCL Technologies
- Genpact
- Tech Mahindra
- Oracle
- SAP
- DXC Technology
- Atos
- Cognizant Softvision
- NTT Data
- EPAM Systems
- L&T Infotech (LTI)
- KPMG
GCC in the Retail and Consumer Goods Market Report Scope:
| Report Attributes | Details |
| Market Size in 2023 | US$ 19.1 Billion |
| Market Size by 2032 | US$ 76.9 Billion |
| CAGR | CAGR of 15.1% From 2024 to 2032 |
| Base Year | 2023 |
| Forecast Period | 2024-2032 |
| Historical Data | 2020-2022 |
| Key Regional Coverage | North America (US, Canada, Mexico), Europe (Eastern Europe [Poland, Romania, Hungary, Turkey, Rest of Eastern Europe] Western Europe [Germany, France, UK, Italy, Spain, Netherlands, Switzerland, Austria, Rest of Western Europe]). Asia Pacific (China, India, Japan, South Korea, Vietnam, Singapore, Australia, Rest of Asia Pacific), Middle East & Africa (Middle East [UAE, Egypt, Saudi Arabia, Qatar, Rest of Middle East], Africa [Nigeria, South Africa, Rest of Africa], Latin America (Brazil, Argentina, Colombia Rest of Latin America) |
| Key Growth Drivers | • GCCs implement digital solutions that facilitate seamless omnichannel integration driving market growth |
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AI and Automation Revolutionizing Retail: Enhancing Efficiency, Supply Chains, and Customer Engagement
Automation and AI are revolutionizing retail operations by maximizing inventory, improving customer interactions, and optimizing supply chain efficiency. AI-based algorithms forecast demand, monitor stock, and reduce excess inventory, while chatbots ensure 24/7 automated customer service. Robotic process automation (RPA) automates order processing and logistics, cutting errors and turnaround times. The strategic employment of AI in supply chains guarantees resilience and flexibility. Accenture's acquisition of Joshua Tree Group in 2024 will enhance AI-driven automation in warehouses. GCCs use data analysis to maximize marketing, reduce risk, and gain competitiveness, creating customized customer experiences and sustainable growth in a dynamic market.
By Industry Verticals, the Food & Beverage Sector Dominates the GCC Market with a 48% Share, Driven by Supply Chain and Digital Innovation.
The Food & Beverage industry led the GCC market with a 48% share in 2023 due to the sector's demand for effective management of supply chains, digital marketing, and customer service operations. Firms in this industry are focusing on GCC solutions to streamline logistics, minimize operational expense, and maximize customer experience.
Fashion & Apparel and Home Goods segments are also gaining popularity, albeit with lower market shares, using data-driven logistics and focused consumer engagement strategies.
By Customer Segment, Large Enterprises Dominate the GCC Market with a 32% Share, Driving Digital Transformation and Efficiency.
Large corporations led the GCC market with a 32% stake in 2023, drawing on their global reach and intricate supply chains. Multinational consumer goods companies and retailers are increasingly investing in GCCs to improve operational effectiveness, lower costs, and promote digital transformation. With enormous operations that need smooth coordination, these corporations depend on AI-based analytics, automation, and cloud technology to streamline supply chains and enhance customer experiences. GCCs offer scalable solutions that simplify processes, enhance productivity, and drive competitiveness in an ever-changing marketplace. Their embracement of the latest technology confirms their position of leadership in the retail and consumer goods industry.
By Service, Supply Chain Management Dominates GCC Market with 38% Share, Driving Efficiency and AI-Powered Optimization.
Supply Chain Management was at the forefront of the GCC market with a 38% market share in 2023, spurred by real-time tracking, inventory optimization, and AI-driven demand forecasting demands. Companies invest more in GCC-led solutions to automate logistics, increase operational efficiency, and reduce disruptions. AI-powered analytics help make intelligent decisions, and there are seamless supply chain operations under dynamic market conditions. As global logistics networks become increasingly complex, businesses are counting on GCCs to improve responsiveness, contain costs, and deliver superior service. Such intense emphasis on supply chain efficiency emphasizes its importance in maintaining competitiveness as well as aligning with changing consumer needs in the retail industry.
GCC in the Retail and Consumer Goods Market Segmentation:
By Industry Verticals
- Food and Beverage
- Fashion and Apparel
- Home Goods
By Customer
- Large Enterprises
- Small and Medium Enterprises (SMEs)
By Service
- Research and Development (R&D)
- Supply Chain Management
- IT Service
- Customer Support Services
- Finance and Accounting
- Marketing and Sales
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Asia Pacific Dominates GCC Market with 56% Share in 2023, Driven by Cost Advantages and Skilled Workforce.
Asia Pacific maintained the highest market share of 56% in 2023 due to cost benefits, highly skilled labor, and robust infrastructure. India and the Philippines are key locations for GCC operations, with tax concessions and government-supported programs like India's GCC 2.0, which facilitates high-value services.
As per the Ministry of Electronics & Information Technology (2023), India has more than 1,400 GCCs, adding over USD 35 billion to the economy with a growth rate of 11% YoY. Government offers, speedy digitalization, and the region's capability to efficiently scale operations provide the Asia Pacific as a top choice for multinational corporations to set up or expand their GCCs.
Recent Developments
- October 2024: Accenture acquired Joshua Tree Group to enhance AI-driven supply chain automation.
Table of Contents – Major Key Points
1. Introduction
2. Executive Summary
3. Research Methodology
4. Market Dynamics Impact Analysis
5. Statistical Insights and Trends Reporting
6. Competitive Landscape
7. Global Capabilities Centre in the Retail and Consumer Goods Market Segmentation, by Industry Verticals
8. Global Capabilities Centre in the Retail and Consumer Goods Market Segmentation, by Customer
9. Global Capabilities Centre in the Retail and Consumer Goods Market Segmentation, by Service
10. Regional Analysis
11. Company Profiles
12. Use Cases and Best Practices
13. Conclusion
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