CallMiner Launches Maturity Model for Implementing and Operationalizing Speech and Interaction Analytics WALTHAM, Ma., Sept. 14, 2020 (GLOBE NEWSWIRE) -- CallMiner, the leading provider of speech and customer interaction analytics, today announced the release of the CallMiner Continuum Maturity Model,...

CallMiner and Intradiem Announce Partnership to Take Action on Behavioral Insight in Contact Centers WALTHAM, Ma., Aug. 10, 2020 (GLOBE NEWSWIRE) -- CallMiner, the leading provider of artificial intelligence-fueled speech and customer interaction analytics, announced today a partnership with...

CallMiner Announces Eureka Coach to Provide Contact Center Optimization with Continuous Insight and Closed-Loop Case Management Waltham, MA, May 29, 2018 (GLOBE NEWSWIRE) -- CallMiner, the leading platform provider of award-winning speech and customer engagement analytics, announced today the latest release of its agent...