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eGain Achieves FedRAMP “In Process” Status
14 sept. 2020 07h00 HE | eGain Corporation
SUNNYVALE, Calif., Sept. 14, 2020 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading provider of customer engagement solutions, today announced that it has achieved “in process” status on the...
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Leading US health insurance company selects eGain to modernize member service
18 juin 2020 06h30 HE | eGain Corporation
eGain AI Knowledge solution will improve customer experience by empowering thousands of contact center agents with easy conversational guidance and process adherence capability SUNNYVALE, Calif.,...
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SBLI Insures Total Customer Happiness with eGain
30 janv. 2020 06h30 HE | eGain Corporation
SUNNYVALE, Calif., Jan. 30, 2020 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, today announced that the Savings Bank Mutual Life...
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eGain launches AI-guided knowledge solution for omnichannel engagement in the Salesforce ecosystem
13 nov. 2019 12h06 HE | eGain Corporation
SUNNYVALE, Calif., Nov. 13, 2019 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, today launched eGain for Sales Force, Fall 2019 Edition....