LogMeIn Finds that 85% of Customer-Facing Teams Are Frustrated with Lack of Technology Needed to Meet Customer Expectations
19 nov. 2019 09h00 HE
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LogMeIn, Inc.
BOSTON, Nov. 19, 2019 (GLOBE NEWSWIRE) -- LogMeIn (Nasdaq: LOGM) today announced the results of a global study conducted in partnership with Ovum to understand how support agents are faring in the...
New Study Finds AI Widens the Success Gap Between CX Leaders & Laggards
24 avr. 2019 09h00 HE
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LogMeIn, Inc.
BOSTON, April 24, 2019 (GLOBE NEWSWIRE) -- LogMeIn (Nasdaq: LOGM) today announced the results of a new study conducted by Forrester Consulting to determine how customer experience strategies affects...
LogMeIn Forges Path to Eliminate CX Barriers with Bold360 Real-Time Agent Collaboration
03 avr. 2019 09h00 HE
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LogMeIn, Inc.
BOSTON, April 03, 2019 (GLOBE NEWSWIRE) -- LogMeIn (Nasdaq: LOGM) today furthered its vision to improve customer experience by delivering new tools that enable agents to work together to solve...
Bold360 by LogMeIn Wins 2018 SaaS Award for Best Customer Service & CRM Product
18 sept. 2018 09h00 HE
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LogMeIn, Inc.
BOSTON, Sept. 18, 2018 (GLOBE NEWSWIRE) -- LogMeIn (Nasdaq:LOGM) today announced that its flagship intelligent customer engagement product, Bold360, was named a winner of the 2018 SaaS Awards for...
New Study Spotlights Divide Between Businesses and Consumers Over Definition of "Good" Customer Experience
12 sept. 2018 09h00 HE
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LogMeIn, Inc.
BOSTON, Sept. 12, 2018 (GLOBE NEWSWIRE) -- Today, LogMeIn, Inc. (Nasdaq:LOGM) released a new study designed to analyze the business impact and consumer attitudes of today’s customer journey. The...
LogMeIn Introduces the Future of Customer Engagement with New A.I. Powered Bold360 Product Lineup
13 févr. 2018 09h00 HE
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LogMeIn, Inc.
BOSTON, Feb. 13, 2018 (GLOBE NEWSWIRE) -- Today, LogMeIn, Inc. (Nasdaq:LOGM) introduced the new A.I. powered Bold360 product portfolio. Seamlessly bringing together chatbots and human agents, the...
LogMeIn Makes Digital Customer Service Smarter; Takes Aim at CRM Market with Introduction of Bold360
08 juin 2017 09h00 HE
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LogMeIn, Inc.
BOSTON, June 08, 2017 (GLOBE NEWSWIRE) -- LogMeIn, Inc. (NASDAQ:LOGM) today introduced Bold360, an intelligent customer engagement platform that provides a modern, flexible way for companies to...