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Crescendo today announced that Crescendo Multimodal AI won Best Innovation for Customer Experience and Overall Best of Enterprise Connect.

CGS Nexus, the newly launched global BPO brand of Computer Generated Solutions, has doubled the size of its Colombia operations.

With 33 Percent Speed-to-Hire Increase, Vetty Helps Instant Teams Get Military Spouses Back to Work Faster

CX CONGLOMERATE MCI TAPS FEMA/DHS VETERAN EXECUTIVE MARK MISCZAK AS PRESIDENT; SPINS OUT TIER-5 AiCX.COM DIVISION

NEW YORK, Nov. 10, 2025 (GLOBE NEWSWIRE) -- Epiq announced today the sale of its Global Business Transformation Solutions (Epiq GBTS) division to K2 Services, a leading managed services provider. ...

Outsource accurate, secure, and cost-effective data entry services with Rely Services, Inc - expert in data processing, and conversion for business growth.

SAN FRANCISCO, Oct. 28, 2025 (GLOBE NEWSWIRE) -- CRESCENDO LIVE: SF -- Crescendo, the first AI-native contact center, today announced the launch of Multimodal AI, representing an industry-first...

Dublin, Oct. 28, 2025 (GLOBE NEWSWIRE) -- The "Asia Pacific Business Process Outsourcing (BPO) Market Report by Services, End-use, Countries and Company Analysis 2025-2033" report has been added to ...

iQor CXBPO™ named one of the Philippines’ Best Employers 2026, marking its 4th win for its people-first culture, innovation, and employee growth.

SAN FRANCISCO and NASHVILLE, Tenn., Oct. 23, 2025 (GLOBE NEWSWIRE) -- CUSTOMER CONTACT WEEK - Crescendo, the first AI-native contact center, and the first company to offer outcome-based pricing...