CallMiner Unveils Ne
CallMiner Unveils New Eureka Capture Real-time Audio Acquisition for Speech Analytics at Enterprise Connect 2019
19 mars 2019 09h00 HE | CallMiner
ORLANDO, Fla., March 19, 2019 (GLOBE NEWSWIRE) -- CallMiner, the provider of award-winning speech and customer engagement analytics platform, Eureka, today released the latest addition to its...
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CallMiner Visualize Powered by Tableau® Enriches Speech Analytics Insight with Graphical Impact
18 mars 2019 09h00 HE | CallMiner
ORLANDO, Fla., March 18, 2019 (GLOBE NEWSWIRE) -- CallMiner, the leading provider of award-winning speech and customer engagement analytics platform, Eureka, today announced the launch of Eureka...
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CoreDial to Showcase Innovative CCaaS Solutions at Enterprise Connect
15 mars 2019 10h17 HE | CoreDial, LLC
Recognized Cloud Communications Leader Will Demonstrate its CoreNexa™ CCaaS Offering That Enables Channel Partners to Strengthen Customer Relationships and Optimize Revenue  BLUE BELL, PA, March ...
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CGS Named 2019 Stevie® Gold Award Winner
25 févr. 2019 14h45 HE | CGS
NEW YORK, Feb. 25, 2019 (GLOBE NEWSWIRE) -- CGS, a global provider of business applications, enterprise learning and outsourcing services, was named the gold winner of the 2019 Stevie® Award in the...
CallMiner and Morae Global Announce Partnership to Deliver Conversational Behavioral Analytics for Financial Services Risk Mitigation and Regulatory Compliance
21 févr. 2019 08h55 HE | CallMiner
Waltham, MA, Feb. 21, 2019 (GLOBE NEWSWIRE) -- CallMiner, the leading provider of award-winning speech and customer engagement analytics platform CallMiner Eureka, announced today a partnership with...
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Voci Technologies Appoints CEO, CFO and VP of Operations; Reaches Major Corporate Milestones
20 févr. 2019 10h05 HE | Voci Technologies Incorporated
PITTSBURGH, Feb. 20, 2019 (GLOBE NEWSWIRE) -- Voci Technologies, a leading speech analytics platform provider, today announced that it has made strategic senior-level appointments to the executive...
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Innovest Global Adds $600,000 to Call Center Contract
01 févr. 2019 09h00 HE | Innovest Global, Inc
CLEVELAND, Ohio, Feb. 01, 2019 (GLOBE NEWSWIRE) -- Innovest Global Inc. (OTC Markets: IVST) (the "Company" or "Innovest"), a conglomerate with operations in commercial and industrial products and...
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Jacada Introduces Interact 11 to Uniquely Enable Customer Service RPA, Intelligent Self-Service and Agent Engagement in One Hub
30 janv. 2019 09h14 HE | Jacada
ATLANTA, Jan. 30, 2019 (GLOBE NEWSWIRE) -- Jacada, Inc., provider of Autonomous CX solutions today announced that it has released Jacada Interact 11, the latest release of its Customer Service...
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Liveops Ranks 4th on FlexJobs Top 100 Companies to Watch for Remote Jobs in 2019
17 janv. 2019 09h00 HE | Liveops
SCOTTSDALE, Ariz., Jan. 17, 2019 (GLOBE NEWSWIRE) -- Liveops Inc., the leading provider of skilled workforces for customer service and sales, today announced that it earned the number four ranking...
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Putnam Investments Recognized for Delivering Exceptional Total Client Experience
09 janv. 2019 11h00 HE | DALBAR, Inc.
Marlborough, MA, Jan. 09, 2019 (GLOBE NEWSWIRE) -- DALBAR announced today that Putnam Investments has earned the Total Client Experience Award for consistently delivering an exceptional all-around...