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PALO ALTO, Calif., June 11, 2025 (GLOBE NEWSWIRE) -- Sanas, provider of the world’s first Real-Time Speech Understanding Platform, today unveiled its AI-powered Real-Time Speech-to-Speech Language...

Observe.AI launches AI agents to unlock deep Voice of Customer insights, giving every team instant access to data-driven decisions from all conversations.

Dublin, June 04, 2025 (GLOBE NEWSWIRE) -- The "CCaaS Expansion or Contraction?" report has been added to ResearchAndMarkets.com's offering.Over the last five years, leading providers in the ICT...

The Cyber Acoustics Agent Assist Solution empowers agents, enhances training, and ultimately delivers a better experience for customers

Jabra's Engage AI Complete is a new premium tier of its call center software - adding speech-to-text and generative AI to enhance customer interactions.

SALT LAKE CITY, UT, ROCHESTER, NY, MONTREAL, LONDON, May 22, 2025 (GLOBE NEWSWIRE) -- CallTower, a global leader in delivering unified communications, contact center, and collaboration solutions, is...

Observe.AI announces the general availability of the company’s VoiceAI agents capable of automating all customer interactions in the contact center.

eGain launches AI Agent for Contact Centers, enhancing agent performance and customer satisfaction by enabling all agents to assist like experts.

PALO ALTO, Calif., Feb. 19, 2025 (GLOBE NEWSWIRE) -- Sanas, provider of the world’s first Real-Time Speech Understanding Platform, announced a $65M Series B funding round, accelerating the company’s...

Dublin, Jan. 08, 2025 (GLOBE NEWSWIRE) -- The "ESG Initiatives in the Contact Center, 2024" report has been added to ResearchAndMarkets.com's offering.This growth opportunity analysis examines...