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Upstream Works Announces AI Application Integrations for Intelligent Agent and Customer Experiences
02 juin 2022 09h00 HE | Upstream Works Software Ltd.
WOODBRIDGE, Ontario, June 02, 2022 (GLOBE NEWSWIRE) -- Upstream Works, a provider of omnichannel contact center solutions, announces today a suite of artificial intelligence (AI) application...
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Contact Center Software Market to Register CAGR of 14.45 during 2022-2029; Genesys Telecommunications Laboratories, Inc. Collaborates with Microsoft Corporation to Bolster Business Prospects: Fortune Business Insights™
01 mars 2022 23h19 HE | Fortune Business Insights
Pune, India, March 01, 2022 (GLOBE NEWSWIRE) -- The global contact center software market size was USD 26.93 billion in 2021. The market is expected to grow from USD 30.74 billion in 2022 to USD...
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Contact Center Software Market to Reach USD 60.35 Billion by 2027; Hefty Investments by Healthcare and BFSI Industries to Propel Market, states Fortune Business Insights™
14 déc. 2021 23h39 HE | Fortune Business Insights
Pune, India, Dec. 14, 2021 (GLOBE NEWSWIRE) -- The global contact center software market size is expected to reach USD 60.35 billion by 2027, exhibiting a CAGR of 14.3% during the forecast period....
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Upstream Works Announces Amazon Connect Cloud Contact Center Solutions for Enterprises
05 mai 2021 09h14 HE | Upstream Works Software Ltd.
Woodbridge, Ontario, May 05, 2021 (GLOBE NEWSWIRE) -- Upstream Works Software Ltd., a provider of Omnichannel Contact Center solutions, debuts Upstream Works for Amazon Connect (UWA), now on the AWS...
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Contact Center Software Market Is Expected to Reach $72.04 Billion by 2027: Says AMR
13 avr. 2021 11h00 HE | Allied Market Research
Portland, OR, April 13, 2021 (GLOBE NEWSWIRE) -- According to the report published by Allied Market Research, the global contact center software market was estimated at $18.70 billion in 2019 and is...
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Upstream Works Enhances Assist Knowledge Management Solution for Optimized CX
09 déc. 2020 11h00 HE | Upstream Works Software Ltd.
Woodbridge, Ontario, Dec. 09, 2020 (GLOBE NEWSWIRE) -- Upstream Works Software Ltd., a provider of Omnichannel Contact Center solutions, announces feature enhancements to their Upstream Works Assist...
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CallTower Delivers Five9 Intelligent Cloud Contact Center with Microsoft Teams Integration
28 oct. 2020 03h00 HE | CallTower, Inc.
South Jordan, UT, Oct. 28, 2020 (GLOBE NEWSWIRE) -- CallTower, a global leader in delivering cloud-based enterprise-class unified communications and collaboration solutions, announced today they are...
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Contact Center Software Market to Exhibit 14.62% CAGR till 2026; Increasing Usage in Business Sector to Propel Growth: Fortune Business Insights™
20 août 2020 03h22 HE | Fortune Business Insights
Pune, Aug. 20, 2020 (GLOBE NEWSWIRE) -- The global contact center software market is set to gain traction from its increasing usage in the business sector. It helps in addressing the surging...
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Contact Center Software Market to Reach USD 48,010.0 Million by 2026; Need of Omnichannel Customer Support to Aid Growth: Fortune Business Insights™
16 juin 2020 12h05 HE | Fortune Business Insights
Pune, June 16, 2020 (GLOBE NEWSWIRE) -- The global contact center software market is set to gain traction from its increasing usage in the business sector. It helps in addressing the surging...
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Contact Center Software Market Exhibits Strong Growth as Demand for Better Customer Support Rises, Says Fortune Business Insights
04 juin 2020 07h12 HE | Fortune Business Insights
Pune, June 04, 2020 (GLOBE NEWSWIRE) -- The global contact center software is expected to exhibit a remarkable CAGR of 14.62% between 2018 and 2026 owing to increasing demand for multi-channel...