UCaaS and CCaaS Integration Business Case Report 2023: Potential Opportunities in Enhanced Integration in the Ecosystem, AI Integration, and Verticalization
20 févr. 2024 05h25 HE
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Research and Markets
Dublin, Feb. 20, 2024 (GLOBE NEWSWIRE) -- The "Merging Skies: Integrating UCaaS and CCaaS" report has been added to ResearchAndMarkets.com's offering. In the ever-evolving business landscape,...
Kelly Named a Top Company for Remote Jobs in 2024
06 févr. 2024 07h30 HE
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Kelly Services, Inc.
Kelly has been recognized by FlexJobs as a top company for remote work for the eleventh consecutive year.
Global Contact Centre as a Service (CCaaS) Market and Competition Landscape Analysis, 2019-2023 & 2024-2029, Dominated by Five9, Twilio, and Amazon
30 janv. 2024 04h53 HE
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Research and Markets
Dublin, Jan. 30, 2024 (GLOBE NEWSWIRE) -- The "Global Contact Centre as a Service (CCaaS) Market (2023 Edition): Analysis by Offering (Solutions, Services), Enterprise Size, End-User Industry, By...
Generative AI (GenAI) Industry Report 2023: A Deep Dive Into Contact Center Applications and Growth Opportunities
19 déc. 2023 11h48 HE
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Research and Markets
Dublin, Dec. 19, 2023 (GLOBE NEWSWIRE) -- The "Ready, Set, Go! The Race is on to Capitalize on Generative AI in the Contact Center" report has been added to ResearchAndMarkets.com's offering. ...
Xperigo recognized a 3rd Consecutive time as one of Canada’s Most Admired Corporate Cultures
12 déc. 2023 09h16 HE
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Xperigo
Xperigo, automotive industry’s leading Contact Centre provider, was awarded a 3rd Consecutive time as one of Canada’s Most Admired Corporate Cultures.
TENAQUIP Selects eGain for Digital Customer Service
12 déc. 2023 06h30 HE
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eGain Corporation
SUNNYVALE, Calif., Dec. 12, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the knowledge automation platform for customer engagement, announced that TENAQUIP Limited, a leading...
Contact Center as a Service Market Size, Share & Growth Analysis, [2030] | With CAGR of 18%
07 déc. 2023 07h32 HE
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Fortune Business Insights
Pune, India, Dec. 07, 2023 (GLOBE NEWSWIRE) -- The global Contact Center as a Service (CCaaS) Market size was valued at USD 4.42 billion in 2022. The market is projected to grow from USD 5.15...
Global Call Centers Business Analysis Report 2023-2030: Digital First Emerges as Primary Strategy
07 déc. 2023 04h08 HE
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Research and Markets
Dublin, Dec. 07, 2023 (GLOBE NEWSWIRE) -- The "Call Centers - Global Strategic Business Report" report has been added to ResearchAndMarkets.com's offering.Global Call Centers Market to Reach $494.7...
CallTower and BV Investment Partners Join Forces in a Strategic Transaction
16 nov. 2023 15h00 HE
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CallTower, Inc.
SALT LAKE CITY, UT and BOSTON, MA, Nov. 16, 2023 (GLOBE NEWSWIRE) -- CallTower, a global leader in cloud-based communications, contact center, and collaboration solutions announced today a strategic...
Global Real-Time Guidance Products and Market Report 2023-2024 with Competitive Analysis of Balto Software, CallMiner, Cresta, NICE, OnviSource, Sestek, Verint Systems, & Xdroid
06 nov. 2023 04h58 HE
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Research and Markets
Dublin, Nov. 06, 2023 (GLOBE NEWSWIRE) -- The "2023 - 2024 Real-Time Guidance Product and Market Report" report has been added to ResearchAndMarkets.com's offering. The report analyzes the...