Jacada Partners With CallMiner to Coach Agents and Automate Tasks Using Agent Assist
15 avr. 2021 10h03 HE
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Jacada
ATLANTA, April 15, 2021 (GLOBE NEWSWIRE) -- Jacada, Inc., the leading provider of real-time agent assist solutions, has announced a new strategic technology partnership with CallMiner, the leading...
New Report Breaks Voice-of-the-Customer Market Into Three Functional Segments
04 févr. 2020 12h14 HE
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Topbox
PORTLAND, Ore., Feb. 04, 2020 (GLOBE NEWSWIRE) -- Topbox, makers of conversation analytics software, is cited in a Forrester report titled Now Tech: Voice-Of-The-Customer (VoC) Vendors, Q1 2020,...
Unitus Community Credit Union Selects Topbox to Improve Member Experience
16 déc. 2019 10h00 HE
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Topbox
PORTLAND, Ore., Dec. 16, 2019 (GLOBE NEWSWIRE) -- Topbox, makers of enterprise conversation analytics software, announced that Unitus Community Credit Union is using Topbox to aggregate, analyze and...
Hunter Douglas Adopts Topbox Conversation Analytics for Customer Insights
09 oct. 2019 10h00 HE
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Topbox
PORTLAND, Ore., Oct. 09, 2019 (GLOBE NEWSWIRE) -- Topbox, makers of enterprise Conversation Analytics software, today announced that Hunter Douglas, the leading manufacturer and marketer of custom...
Topbox Conversation Analytics Enable Faster Discovery of Actionable Customer Insights
10 juin 2019 08h00 HE
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Topbox
PORTLAND, Ore., June 10, 2019 (GLOBE NEWSWIRE) -- Topbox, makers of enterprise Conversation Analytics software, today announced new and enhanced functionalities that make actionable insights easier...