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23 sept. 2013 15h12 HE | Source: Luxury Institute, LLC

Small Business Learns to Build Customer Loyalty Like Luxury Brands

NEW YORK, NY--(Marketwired - Sep 23, 2013) - There are more than 27 million small businesses in the United States, according to the Small Business Administration, but 50% of them will fail within...
26 févr. 2013 10h08 HE | Source: Luxury Institute, LLC

Wealthy Shoppers Say Appealing Stores and Smart Staff Set Luxury Retailers Above Mass Market Peers

NEW YORK, NY--(Marketwire - Feb 26, 2013) - What is it about the experience of shopping at luxury retailers that's superior to mass market stores? Just about everything, but especially the people...