Sinch Named Adobe Digital Experience Technology Partner of the Year—Customer Journeys
21 mars 2023 11h00 HE
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Sinch AB
LAS VEGAS and STOCKHOLM, Sweden – MARCH 21, 2023 – Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, today announced it has...
KoinWorks Levels Up Customer Support Using Freshworks Solutions, Resulting in Higher CSAT Scores
20 mars 2023 23h30 HE
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Freshworks Inc
JAKARTA, Indonesia, March 21, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) announced today that Indonesian financial technology startup, KoinWorks, has increased customer satisfaction...
Factoreal Unveils Agent App to Help Businesses Streamline Customer Engagement through their WhatsApp Business or Website
14 mars 2023 09h00 HE
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Factoreal
JACKSONVILLE, Fla., March 14, 2023 (GLOBE NEWSWIRE) -- Factoreal, the leading customer engagement platform helping marketers create robust experiences at every touchpoint, today announced the...
Factoreal Introduces Omnichannel Chatbots to Help Businesses Create Always Open Communications Channel with Their Customers
28 févr. 2023 09h00 HE
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Factoreal
JACKSONVILLE, Fla., Feb. 28, 2023 (GLOBE NEWSWIRE) -- Factoreal, the leading customer engagement platform helping marketers create robust experiences at every touchpoint, today launches its new...
Customer Experience Management Global Market Report 2023: Sector to Reach $32.87 Billion by 2030 at a 15.4% CAGR
27 févr. 2023 08h18 HE
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Research and Markets
Dublin, Feb. 27, 2023 (GLOBE NEWSWIRE) -- The "Customer Experience Management Market Size, Share, & Trends Analysis Report By Analytical Tools, By Touch Point Type, By Deployment, By End-use, By...
Freshworks Software Enables Digital Transformation for The Indian Public Sector
16 févr. 2023 23h53 HE
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Freshworks Inc
CHENNAI, India, Feb. 17, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH), announces that multiple public sector customers in India use Freshworks software to better engage and support the...
At a CAGR of 10.8% Customer Engagement Solutions Market Anticipated to Gain $32.2 billion by 2027 - Report by MarketsandMarkets™
10 févr. 2023 08h45 HE
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MarketsandMarkets Research Pvt. Ltd.
Chicago, Feb. 10, 2023 (GLOBE NEWSWIRE) -- The Global Customer Engagement Solutions Market is projected to grow from USD 19.3 billion in 2022 to USD 32.2 billion by 2027, at a CAGR of 10.8% during...
Ushur Lands $50M Series C From Third Point Ventures and Iron Pillar Amid Booming Demand for Customer Experience Automation
07 févr. 2023 08h00 HE
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Ushur
SANTA CLARA, Calif., Feb. 07, 2023 (GLOBE NEWSWIRE) -- Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), has raised a $50M Series C funding round led by Third Point Ventures...
Airmeez Deploys SoundHound to Deliver Effortless Conversational Experiences
26 janv. 2023 14h16 HE
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Marine Rescue Technologies, Inc.
NEW YORK, Jan. 26, 2023 (GLOBE NEWSWIRE) -- Airmeez today announced they will be working with SoundHound AI, Inc. (Nasdaq: SOUN) technology to bring a seamless conversational AI experience to...
insured.io Introduces Payment Center
18 janv. 2023 11h15 HE
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insured.io
SACRAMENTO, Calif., Jan. 18, 2023 (GLOBE NEWSWIRE) -- insured.io, a provider of cloud-based, customer engagement solutions for the insurance industry, is pleased to announce the availability of a...