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customer experience
Observe.AI Introduces VoiceAI Agents to Revolutionize Customer Experience with a Unified AI Platform
26 mars 2025 08h30 HE
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Observe.AI
Observe.AI announces the general availability of the company’s VoiceAI agents capable of automating all customer interactions in the contact center.
Centrical Appoints Michael Ciancio as Chief Marketing Officer
25 mars 2025 08h00 HE
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Centrical
Ciancio joins Centrical as CMO, driving the company’s global marketing strategy to accelerate growth in workforce engagement and frontline performance.
SmarterBrands.AI Launches Easy AI for Businesses
18 mars 2025 09h04 HE
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Smarter Brands AI
Los Angeles, CA, March 18, 2025 (GLOBE NEWSWIRE) -- SmarterBrands.AI announced today the launch of its AI platform for businesses, an initiative able to automate critical yet often neglected tasks,...
Lowe’s employees ranked #1 in customer feedback among largest U.S. retailers, Chatmeter report finds
18 mars 2025 09h00 HE
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Chatmeter
Staff shortages, product shortages improved while discrimination complaints rose in 2024, AI-powered analysis of customer reviews found
Inspiro Wins Gold in 2025 Stevie Awards for Sales & Customer Service
17 mars 2025 11h00 HE
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Inspiro Relia, Inc.
Inspiro has been awarded a Gold Stevie® Award in the 2025 Sales and Customer Service Awards for its AI-enabled customer interaction analytics solution.
QuestionPro and MarketCulture Partner to Help Companies Drive Customer-Centricity and Business Growth
12 mars 2025 17h00 HE
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QuestionPro
SAN FRANCISCO, March 12, 2025 (GLOBE NEWSWIRE) -- QuestionPro, a global leader in online survey and research services, and MarketCulture, a leading provider of employee and customer engagement tools...
QuestionPro and MarketCulture Partner to Help Companies Drive Customer-Centricity and Business Growth
12 mars 2025 08h00 HE
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QuestionPro
SAN FRANCISCO, March 12, 2025 (GLOBE NEWSWIRE) -- QuestionPro, a global leader in online survey and research services, and MarketCulture, a leading provider of employee and customer engagement tools...
QuestionPro and MarketCulture Partner to Help Companies Drive Customer-Centricity and Business Growth
12 mars 2025 08h00 HE
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QuestionPro
SAN FRANCISCO, March 12, 2025 (GLOBE NEWSWIRE) -- QuestionPro, a global leader in online survey and research services, and MarketCulture, a leading provider of employee and customer engagement tools...
iQor CXBPO™ Redefines Customer Experience
10 mars 2025 14h29 HE
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iQor US Inc.
iQor CXBPO™ delivers AI-driven insights, human expertise, and analytics-led CX to grow revenue, retain customers, and optimize operations.
Centrical Wins Bronze Stevie® Award in 2025 Stevie Awards for Sales & Customer Service
06 mars 2025 08h00 HE
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Centrical
Centrical was recognized for its AI-powered Employee Performance Experience Platform, which enhances frontline engagement and performance.