Coveo Introduces Two New Groundbreaking GenAI Business Applications and 15+ AI Innovations in the New Coveo Spring Release
28 mars 2024 09h00 HE
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Coveo Solutions Inc.
Innovations to Coveo’s Industry-Leading Enterprise AI Platform facilitate deployment of multi-channel enterprise-grade generative answering that delivers b
Kognitiv Launches AI-Native, Outcome-Based Kognitiv Amplify
27 mars 2024 10h10 HE
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Kognitiv
Toronto, ON, March 27, 2024 (GLOBE NEWSWIRE) -- Kognitiv Corporation (“Kognitiv”) is thrilled to announce the addition of Kognitiv Amplify to its innovative omnichannel and omniaudience SaaS...
Unveiling the Future of Global CX; MCI Acquires Market Force Information, a Customer Experience Services Powerhouse
25 mars 2024 08h00 HE
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MCI, LC
Global Business Process Outsourcing, MCI Acquires Premier CX Market Research firm, Market Force Information
eGain Announces AssistGPT™ for CCaaS at Enterprise Connect
25 mars 2024 06h30 HE
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eGain Corporation
SUNNYVALE, Calif., March 25, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading AI knowledge platform for customer service, today announced the availability of its AssistGPT™ generative AI...
MCI BPO Expands in the Philippines with the Acquisition of EastWest BPO & EastWest Technologies
18 mars 2024 08h30 HE
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MCI, LC
MCI BPO (MCI) a USA based BPO & CX solutions announces the acquisition of East West BPO headquartered in San Fernando, Pampanga near Clark Freeport Zone.
Coveo Wins CMSWire IMPACT Award for Best Use of AI in Customer Service with Coveo Relevance Generative Answering
14 mars 2024 09h02 HE
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Coveo Solutions Inc.
Coveo receives industry recognition for delivering real concrete results with Coveo AI Search and Generative Answering for enterprise customers
Carahsoft Technology Corp. Recognized as a Liferay Partner of the Year Award Winner
12 mars 2024 09h00 HE
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Carahsoft Technology Corp.
RESTON, Va., March 12, 2024 (GLOBE NEWSWIRE) -- Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®, today announced that they have been named a Liferay Partner of the Year....
Concentrix Appoints Ryan Peterson as Executive Vice President and Chief Product Officer
05 mars 2024 09h00 HE
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Concentrix Corporation
Concentrix Appoints Ryan Peterson as Executive Vice President and Chief Product Officer
Excite Credit Union Recognized for Superior Consumer Loan Experience with CU Solutions Group's 2024 Best of the Best Award
05 mars 2024 08h45 HE
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Excite Credit Union
Excite Credit Union has received the 2024 Best of the Best award for Best Consumer Loan Experience from MemberXP, a a leading customer experience program.
eGain to exhibit novel AI Knowledge capabilities at Call Centre World 2024 in Berlin
23 févr. 2024 06h30 HE
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eGain Corporation
SUNNYVALE, Calif. and NEWBURY, United Kingdom, Feb. 23, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading AI knowledge platform for customer engagement, today announced that the company...