Souhaitez-vous accéder aux communiqués récents ?

Plymouth Rock Management Company of New Jersey appointed Michelle Trindade to Chief Operating Officer and Nilu Tabrizi to Vice President, Customer Service.

New Liveops research finds customers value resolution, seamless escalation, and continuity over speed, exposing a growing AI service gap.

Crescendo announces winners of its inaugural customer awards program, recognizing organizations leading the charge in CX.

Payscale announced it was named the winner of Gainsight's 2026 GameChanger Award for Customer Success Transformation of the Year.

iHerb Quality Promise is a comprehensive initiative designed to reinforce product integrity, transparency, and customer trust.

HILLIARD, Ohio, May 13, 2026 (GLOBE NEWSWIRE) -- Command Alkon, the global leader in software and technology solutions for the heavy building materials industry, announces that Asphalt Contractor,...

SAN FRANCISCO, April 08, 2026 (GLOBE NEWSWIRE) -- Crescendo, the only AI-Native customer experience solution built to run CX as one unified system, today announced that it has won the Gold award for...

MIAMI, FLORIDA, April 01, 2026 (GLOBE NEWSWIRE) -- Canals, the leader in AI for wholesale distribution, today announced the launch of new offerings creating an end-to-end Operating AI for...

TaxRise wins two Stevie Awards for Sales & Customer Service, recognizing its top-performing customer service team.

Responsive Insurance is proud to announce that Tia Wiley, AIAM, Customer Service Manager, has been named the 2025 National Outstanding CSR