Saudia and flyadeal Rank Top Globally for On-Time Performance (OTP)
18 déc. 2024 10h41 HE
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Saudia Airlines
Saudia Group's subsidiaries, Saudia and flyadeal, achieved top global rankings for On-Time Performance (OTP).
New Salary.com Research Reveals AI’s Impact on Customer Service
04 déc. 2024 07h00 HE
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Salary.com
New Salary.com Research Reveals AI’s Impact on Customer Service
eGain wins KMWorld Magazine’s Readers’ Choice Award for 2024
08 nov. 2024 06h30 HE
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eGain Corporation
eGain was selected as the Readers’ Choice for 2024 by KMWorld Magazine in the Customer Experience and Support category.
Vivid Seats Named to Newsweek’s America’s Best Customer Service 2025 List
04 nov. 2024 08h30 HE
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Vivid Seats LLC
CHICAGO, Nov. 04, 2024 (GLOBE NEWSWIRE) -- Vivid Seats Inc. (NASDAQ: SEAT), a leading marketplace that utilizes its technology platform to connect millions of buyers with thousands of ticket sellers...
Jitterbit Expands Global Availability of 24-7 Customer Support with Live Agents, Professional Services
30 oct. 2024 06h05 HE
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Jitterbit
Jitterbit Premier Support now offers follow-the-sun customer support and Enhanced Services with expert guidance on the Harmony Platform
Quick-serve restaurants are failing at customer service, Chatmeter report reveals
22 oct. 2024 09h00 HE
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Chatmeter
Quick-serve restaurants are failing at customer service, Chatmeter report reveals. 2024 QSR Reputation Ranking ranks 25 largest QSRs
AI knowledge thought leaders and practitioners to convene at eGain Solve 2024
15 oct. 2024 06h30 HE
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eGain Corporation
eGain announces Solve 2024 conference to explore AI knowledge for customer service, set for October 29-30 in Chicago.
Virtual Gurus Launches VG Connect: AI-Powered Virtual Receptionist to Revolutionize Business Communication and Customer Experiences
02 oct. 2024 07h59 HE
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The Virtual Gurus
Virtual Gurus launches VG Connect, an AI-powered virtual receptionist offering 24/7 support, real-time scheduling and seamless customer communication.
Freight Partners Group Experiencing Boost to LTL Efficiency with Shiplify
25 sept. 2024 13h00 HE
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Shiplify
– Shiplify helping FPG save their customers time and money by identifying accessorials while providing proactive location data to FPG customers – ATLANTA, Sept. 25, 2024 (GLOBE NEWSWIRE) --...
Aquant Mentioned in the 2024 Gartner® Emerging Tech: Demand Growth Insights for Generative AI Report
16 sept. 2024 10h48 HE
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Aquant
Aquant is proud to announce its mention in the 2024 Gartner Emerging Tech: Demand Growth Insights for GenerativeAI