Intelligent Virtual Agents (IVA) - Everest PEAK 2020 - Jacada Major Contender
Jacada Named a Major Contender in the Everest Group PEAK Matrix® for Intelligent Virtual Agents (IVA) 2020
16 avr. 2020 09h04 HE | Jacada
ATLANTA, April 16, 2020 (GLOBE NEWSWIRE) -- As organizations seek to boost digital customer engagement and automate as much of their business operations as possible, the convergence of RPA and IVA...
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Jacada Awarded ISV Partner of the Year by Leading Cloud Contact Center Provider Five9
12 nov. 2019 09h55 HE | Jacada
ATLANTA, Nov. 12, 2019 (GLOBE NEWSWIRE) -- Five9, Inc. (FIVN), the leading provider of the intelligent cloud contact center, recently announced that Jacada was awarded the ISV Partner of the Year...
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Jacada Positioned in 2019 Gartner Magic Quadrant for Robotic Process Automation Software
18 juil. 2019 07h30 HE | Jacada
ATLANTA, July 18, 2019 (GLOBE NEWSWIRE) -- Jacada, Inc., a leading provider in customer service robotic process automation (Customer Service RPA), announced that its RPA platform had their debut in...
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Jacada’s Customer Service RPA two-time winner of the UK National Innovation Award
02 mai 2019 03h00 HE | Jacada
ATLANTA, May 02, 2019 (GLOBE NEWSWIRE) -- Jacada, Inc., provider of Autonomous CX solutions designed to automate customer service operations, and improve the customer experience, announced that it...
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Jacada Recognized by Ovum Among Top 10 RPA Vendors
14 janv. 2019 14h21 HE | Jacada
ATLANTA, Jan. 14, 2019 (GLOBE NEWSWIRE) -- Jacada, Inc., provider of Autonomous CX solutions designed to automate customer service operations and improve the customer experience, today announced...
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Jacada Customer Assistant and Visual IVR Solutions Selected by Industry-Leading Mortgage Service Provider
27 juin 2018 07h00 HE | Jacada
ATLANTA, June 27, 2018 (GLOBE NEWSWIRE) -- Jacada, Inc., provider of Autonomous CX solutions designed to automate customer service operations, reduce contact center size, and improve the customer...