Thankful Leverages ChatGPT to Lead the AI Customer Service Revolution
07 févr. 2023 06h00 HE
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Thankful
VENICE, Calif., Feb. 07, 2023 (GLOBE NEWSWIRE) -- Thankful, a generative AI solution dedicated to customer service, announced it has now integrated OpenAI's ChatGPT to enhance the quality of...
Customer Service Software Market Size to Touch USD 58.1 Billion By 2030, According to Acumen Research and Consulting
11 janv. 2023 06h25 HE
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Acumen Research and Consulting
TOKYO, Jan. 11, 2023 (GLOBE NEWSWIRE) -- Customer Service Software Market Size in 2021 was USD 10.5 Billion, Market Value set to reach USD 58.1 Billion by year 2030 at 21.1% CAGR. Customer Service...
Thankful and Gorgias Partner and Offer Ecommerce Brands Customer Service AI With an Exclusive Automation Starter Pack
17 oct. 2022 09h00 HE
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Thankful AI
LOS ANGELES, Oct. 17, 2022 (GLOBE NEWSWIRE) -- Thankful, the leader in AI-powered written customer service automation, has struck a strategic partnership with Gorgias, the #1 helpdesk for ecommerce...
Leading Financial Services Provider Selects Jacada Customer Service RPA
02 avr. 2019 10h18 HE
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Jacada
ATLANTA, April 02, 2019 (GLOBE NEWSWIRE) -- Jacada, Inc., provider of Autonomous CX solutions designed to automate customer service operations, and improve the customer experience, today announced...
Jacada Introduces Interact 11 to Uniquely Enable Customer Service RPA, Intelligent Self-Service and Agent Engagement in One Hub
30 janv. 2019 09h14 HE
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Jacada
ATLANTA, Jan. 30, 2019 (GLOBE NEWSWIRE) -- Jacada, Inc., provider of Autonomous CX solutions today announced that it has released Jacada Interact 11, the latest release of its Customer Service...
Customer Service Automation and Robotics Propelled Jacada in 2018: Financial Highlights
17 janv. 2019 07h00 HE
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Jacada
ATLANTA, Jan. 17, 2019 (GLOBE NEWSWIRE) -- Jacada, Ltd (OTCQB: JCDAF), provider of Autonomous CX and Robotic Process Automation (RPA) solutions designed to automate customer service operations, and...
Jacada Introduces the Autonomous Customer Experience Suite with the Recent Release of Jacada Interact V.10
29 mars 2018 09h10 HE
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Jacada
ATLANTA, March 29, 2018 (GLOBE NEWSWIRE) -- Jacada, Inc., a leading global provider of solutions designed to automate customer service interactions, reduce the size of contact centers, and improve...
Omnichannel customer experience: two industry leaders team up to deliver service solutions of tomorrow
19 nov. 2015 07h36 HE
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Bright Pattern
SAN FRANCISCO, Nov. 19, 2015 (GLOBE NEWSWIRE) -- Bright Pattern, a leading provider of omni-channel contact center software, and ItyX's, a leader in AI-based self-learning process automation software,...
Systems & Software Tops CIS Vendor List
10 juil. 2006 10h00 HE
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Systems & Software
COLCHESTER, Vt., July 10, 2006 (PRIMEZONE) -- Chartwell, Inc., an independent information services company providing best practices research and analysis to the utility and energy industry, reported...