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SAN FRANCISCO, July 14, 2026 (GLOBE NEWSWIRE) -- Crescendo, the only AI-native customer experience solution built to run CX as one unified system, today announced the appointment of Andy Lee as...

AskNicely launches Review Routing Agent, an AI tool automating customer reviews routing them to platforms buyers use to boost visibility and AI search.

iQor named to Ragan’s HR Technology Hot List for AI-first innovation improving employee experience and digital workforce technology.

Anaphora Events is now on SAP Store, embedding on-brand event execution into SAP Engagement Cloud and SAP Sales Cloud V2 workflows.

SAN FRANCISCO, July 07, 2026 (GLOBE NEWSWIRE) -- Kahuna Labs today announced the availability of Escalation Prevention, a new AI-powered module that helps enterprise support organizations identify...

Inbenta named Core Performing in CMP Research Prism for Voicebot & Chatbot, and Up & Coming for Agent Assist with its Agentic AI platform, Encore.

Concentrix (NASDAQ: CNXC) Schedules Release of Second Quarter 2026 Financial Results and Investor Conference Call

iQor highlights record 2025 performance, 2026 momentum, strategic acquisitions, global expansion, and AI-driven growth.

Liveops says AI-powered simulations boosted new-agent sales conversions by up to 57%, accelerating readiness, productivity and reliability.

AskNicely launches two AI agents, Insights Agent and Response Agent to automate customer feedback and review responses for multi-location service providers