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Crescendo today announced that Crescendo Multimodal AI won Best Innovation for Customer Experience and Overall Best of Enterprise Connect.
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Zoom unveiled the expansion of its enterprise agentic AI platform, introducing new workflow orchestration capabilities across Zoom Workplace, Phone, and CX
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Concentrix Corporation (NASDAQ: CNXC) has scheduled its first quarter 2026 financial results release and investor conference call for March 24, 2026.
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SAN FRANCISCO, Feb. 25, 2026 (GLOBE NEWSWIRE) -- Crescendo, the first AI-native contact center, today announced a major evolution of Crescendo AI Insights, which replaces passive dashboards with...
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CGS Nexus, the newly launched global BPO brand of Computer Generated Solutions, has doubled the size of its Colombia operations.
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With 33 Percent Speed-to-Hire Increase, Vetty Helps Instant Teams Get Military Spouses Back to Work Faster
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WINTER PARK, FL, Feb. 11, 2026 (GLOBE NEWSWIRE) -- COPC Inc., a global consulting, training, certification, benchmarking and research firm that has set the standard in customer experience (CX),...
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SAN FRANCISCO, Feb. 04, 2026 (GLOBE NEWSWIRE) -- Despite major investments in AI, many contact centers have yet to capitalize on its full potential. Crescendo, the first AI-native contact center,...
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Coterie Insurance Strengthens Executive Leadership with Appointment of Chief Revenue Officer, Mark Seich
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Base acquires EverAfter to launch the first AI Engagement OS, unifying lifecycle marketing and customer success to drive adoption, expansion, and revenue.