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Juniper Research has today revealed its Top 10 Telecoms & Connectivity Trends 2026 — a new whitepaper that evaluates the forces redefining telecoms in 2026
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SAN FRANCISCO, Oct. 28, 2025 (GLOBE NEWSWIRE) -- CRESCENDO LIVE: SF -- Crescendo, the first AI-native contact center, today announced the launch of Multimodal AI, representing an industry-first...
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WEBJUMP announces the strategic integration of Adobe Target with cutting-edge artificial intelligence, unlocking next-generation customer experiences.
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SAN FRANCISCO and NASHVILLE, Tenn., Oct. 23, 2025 (GLOBE NEWSWIRE) -- CUSTOMER CONTACT WEEK - Crescendo, the first AI-native contact center, and the first company to offer outcome-based pricing...
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CBE Customer Solutions wins OIR 2025 Catalyst for Change Award for its CBE Cares initiative, honoring community impact and purpose-driven outsourcing.
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Inbenta, an innovator in AI-powered customer experience, has won the 2025 TSIA STAR Award for Digital Customer Success Innovator of the Year.
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SAN FRANCISCO, Sept. 25, 2025 (GLOBE NEWSWIRE) -- Crescendo, the first AI-native contact center, today announced that it is on track to exceed $100 million in annual recurring revenue (ARR) by end...
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Microsoft Teams-Native CX Innovation Accelerates Growth in US & Canada Atlanta, USA, September 16th 2025 - Less than a year after joining global CX leader AnywhereNow, Tendfor is already making...
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eGain appoints John Copeland as VP of Marketing, bringing expertise in analytics, digital transformation, and go-to-market strategy.
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Concentrix Acquires SAI Digital to Supercharge its Digital Commerce and Customer Experience Tech Solutions