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Rachelle Powell named President of BNO as agency builds on its strong brand foundation and advances AI-driven solutions.

WASHINGTON, April 22, 2026 (GLOBE NEWSWIRE) -- IBEX Limited (“ibex”) (Nasdaq: IBEX), a global leader in outsourced business services and AI-powered customer experience solutions, today announced it...

SAN FRANCISCO, April 08, 2026 (GLOBE NEWSWIRE) -- Crescendo, the only AI-Native customer experience solution built to run CX as one unified system, today announced that it has won the Gold award for...

2X names Emily Atkinson to a new Chief Client Officer role to unify strategy, execution, tech and AI and help close the execution gap for B2B marketers.

Inspiro, a global leader in digital CX management, announced the strategic expansion of its service portfolio to include Business Process Services (BPS).

Clootrack analyzed 95,854 GLP-1 consumer conversations to map how medication adoption is restructuring U.S. retail demand before it shows in sales data.

AskNicely launches Ask NiceAI, turning customer feedback into instant insights and action plans to help businesses improve CX and drive growth.

SAN FRANCISCO, March 26, 2026 (GLOBE NEWSWIRE) -- SHOPTALK 2026 --  Crescendo, the only AI-Native customer experience solution built to run CX as one unified system, today announced Crescendo...

Crescendo today announced that Crescendo Multimodal AI won Best Innovation for Customer Experience and Overall Best of Enterprise Connect.

Zoom unveiled the expansion of its enterprise agentic AI platform, introducing new workflow orchestration capabilities across Zoom Workplace, Phone, and CX