Freshworks Further Integrates Conversational AI into CX and CRM Solutions
01 nov. 2022 08h00 HE
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Freshworks Inc
Upcoming Fall ‘22 Launch includes updates to Freshchat, Freshdesk, Freshmarketer and Freshsales to help companies automate the entire customer lifecycle SAN MATEO, Calif., Nov. 01, 2022 (GLOBE...
QuestionPro Acquires SuiteCX, Creates First “Full Stack” CX Platform
17 oct. 2022 07h00 HE
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QuestionPro
CHARLOTTE, N.C. and AUSTIN, Texas, Oct. 17, 2022 (GLOBE NEWSWIRE) -- QuestionPro, a global provider of online survey and research services has acquired SuiteCX, the leading customer experience (CX)...
Concentrix Ranked Among the World’s 25 Best Workplaces by Great Place to Work and Fortune magazine
13 oct. 2022 09h28 HE
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Concentrix
NEWARK, Calif., Oct. 13, 2022 (GLOBE NEWSWIRE) -- Concentrix Corporation (Nasdaq: CNXC), a leading global provider of customer experience (CX) solutions and technologies, announced today that it has...
eGain named a Representative Vendor in the 2022 Gartner® Market Guide for Customer Service Knowledge Management Systems
03 oct. 2022 06h30 HE
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eGain Corporation
SUNNYVALE, Calif., Oct. 03, 2022 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge management platform provider for customer engagement automation, today announced that it...
QuestionPro Launches New Reputation Monitoring & Analysis Tool
29 sept. 2022 09h00 HE
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QuestionPro
AUSTIN, Texas, Sept. 29, 2022 (GLOBE NEWSWIRE) -- QuestionPro, a global leader in online survey and research services today announced it has launched CX Reputation, an all-in-one platform for...
The Daniel Group Announces Its Annual CX Client Conference
17 sept. 2022 09h00 HE
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The Daniel Group
CHARLOTTE, N.C., Sept. 17, 2022 (GLOBE NEWSWIRE) -- The Daniel Group, a leading Customer Experience consulting firm, announces the theme of its annual client conference, Dollars & Sense: What's...
Material Acquires Srijan Technologies to Strengthen Technology and Global Delivery Capabilities
15 sept. 2022 09h00 HE
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Material
LOS ANGELES, Sept. 15, 2022 (GLOBE NEWSWIRE) -- Leading customer experience transformation company, Material, today announced that it has acquired Srijan Technologies, a renowned global digital...
Concentrix Earns Another Leader Recognition in Highly Competitive Customer Experience Management Market
08 sept. 2022 16h47 HE
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Concentrix
NEWARK, Calif., Sept. 08, 2022 (GLOBE NEWSWIRE) -- Concentrix Corporation (Nasdaq: CNXC), a leading global provider of customer experience (CX) solutions and technologies, continues to earn its...
eGain Connects with IBM Watson Assistant for Smarter Service
07 sept. 2022 06h30 HE
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eGain Corporation
SUNNYVALE, Calif., Sept. 07, 2022 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge automation platform provider for customer engagement, today announced the availability...
Freshworks Reports Second Quarter 2022 Results
02 août 2022 16h06 HE
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Freshworks Inc
Second quarter revenue grew 37% year-over-year, 40% adjusting for constant currencyNet dollar retention rate of 111% in the second quarter, 115% adjusting for constant currency SAN MATEO, Calif.,...