FICX Research Study: Just 18% of Americans Say Customer Service is Improving
07 juin 2023 14h00 HE
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FICX
SAN FRANCISCO, June 07, 2023 (GLOBE NEWSWIRE) -- FICX, a leading provider of digital consumer service technology, today released the results of new survey research on consumer experience and...
SANDSIV and P31 Experience unite to transform customer experiences in Nigeria
07 juin 2023 04h56 HE
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SandSIV Switzerland Ltd.
ZURICH, Switzerland , June 07, 2023 (GLOBE NEWSWIRE) -- SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, has entered into a...
CX Technology Company FICX Appoints Danitza Johnson as Regional Vice President of Sales - West
24 mai 2023 12h00 HE
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FICX
SAN FRANCISCO, May 24, 2023 (GLOBE NEWSWIRE) -- FICX, a leading provider of digital self-service and agent collaboration technology, announced today that it appointed Danitza Johnson as Regional...
CX Technology Company FICX Hires Bobby Blanz as Regional Vice President of Sales - East
17 mai 2023 12h00 HE
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FICX
SAN FRANCISCO, May 17, 2023 (GLOBE NEWSWIRE) -- FICX, innovators in digital self-service and agent collaboration technology, today announced the hiring of Bobby Blanz as Regional Vice President of...
Inspiro Wins Two Gold Globee® Awards
11 mai 2023 12h00 HE
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Inspiro Relia, Inc.
MANILA, Philippines, May 12, 2023 (GLOBE NEWSWIRE) -- CX outsourcing leader Inspiro earned two prestigious Gold Globee wins in 2023’s 10th Annual Globee® Awards. Renowned as the world’s leading...
Sinch announces Microsoft Teams professional and managed services partnership with Synoptek
25 avr. 2023 11h00 HE
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Sinch AB
Chicago, USA and Stockholm, Sweden – April 25, 2023 – Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, today announced it...
NobelBiz partners with Awaken to bring unrivaled scripting capabilities to its cloud contact center ecosystem
25 avr. 2023 06h29 HE
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NobelBiz
CHEYENNE, Wyo., April 25, 2023 (GLOBE NEWSWIRE) -- NobelBiz, a leading contact center telecom and software provider, has partnered with Awaken Intelligence to bring a user-friendly and versatile...
eGain Releases “Knowledge Management For Dummies, eGain Special Edition” with John Wiley & Sons
20 avr. 2023 06h30 HE
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eGain Corporation
SUNNYVALE, Calif., April 20, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge platform for customer engagement today announced the release of “Knowledge Management...
CX Leader Inspiro Wins Two Stevie® Awards
18 avr. 2023 11h00 HE
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Inspiro Relia, Inc.
MANILA, Philippines, April 18, 2023 (GLOBE NEWSWIRE) -- Customer experience (CX) specialist Inspiro earned a coveted Gold Stevie® Award for Innovation in Customer Service Management, Planning &...
Het onderzoek van KMWorld toont een immens onbenut potentieel op het gebied van hedendaags kennisbeheer voor ondernemingen.
18 avr. 2023 06h30 HE
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eGain Corporation
SUNNYVALE, Calif., April 18, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), het toonaangevende kennisplatform voor klantbetrokkenheid, maakte vandaag de bevindingen van een...