Virginia529 Selects eGain AI Knowledge to Elevate Customer and Advisor Experience
14 juin 2024 06h30 HE
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eGain Corporation
eGain announced that Virginia529 has selected eGain Knowledge Hub™ to enhance customer service with robust knowledge management and improved consistency.
eGain named a Representative Vendor in the 2024 Gartner® Market Guide for Customer Service Knowledge Management Systems
13 juin 2024 12h14 HE
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eGain Corporation
SUNNYVALE, Calif., June 13, 2024 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the AI knowledge platform for customer service, today announced that it has been named in the 2024 Gartner...
Global 50 Manufacturing Giant Trusts eGain for Knowledge-Powered Customer Service
29 mai 2024 06h30 HE
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eGain Corporation
eGain's AI knowledge management platform chosen by Global 50 manufacturer to improve customer service with generative AI and multi-lingual support
eGain Announces Webinar on Gen AI for Service, Featuring Success Story from Leading Utility Client
02 mai 2024 06h30 HE
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eGain Corporation
SUNNYVALE, Calif., May 02, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading AI knowledge platform for customer service, today announced an online seminar on generative AI for customer...
Lucidworks Recognized as a Leader in 2024 IDC MarketScape for Knowledge Discovery Software for Internal-Facing Use Cases
01 févr. 2024 09h00 HE
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Lucidworks, Inc.
SAN FRANCISCO, Feb. 01, 2024 (GLOBE NEWSWIRE) -- Lucidworks, the leading search solutions provider, today announced it has been named a Leader in the IDC MarketScape: Worldwide Knowledge Discovery...
Learn About Knowledge Management and Innovation for Law Firms With New Expert-Authored Treatise
05 déc. 2023 13h00 HE
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Practising Law Institute
New treatise includes contributions from more than 40 Knowledge Management thought leaders in the legal industry
Investment Management Giant Selects eGain to Modernize Knowledge Management
05 déc. 2023 06h30 HE
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eGain Corporation
SUNNYVALE, Calif., Dec. 05, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the knowledge automation platform for customer engagement, announced that a global investment management...
AMSG wins TRADOC OCKO Knowledge Management Support Services Contract
01 déc. 2023 15h40 HE
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Advanced Management Strategies Group
WASHINGTON, Dec. 01, 2023 (GLOBE NEWSWIRE) -- Since 2016, AMSG has provided Knowledge Management support to U.S. Army Training and Doctrine Command (TRADOC) Office of the Chief Knowledge Officer...
Lucidworks Named a Leader in the 2023 IDC MarketScape Report for Knowledge Discovery Software
14 nov. 2023 09h00 HE
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Lucidworks, Inc.
SAN FRANCISCO, Nov. 14, 2023 (GLOBE NEWSWIRE) -- Lucidworks, the leading search solutions provider, today announced its position as a Leader in the IDC MarketScape: Worldwide General-Purpose...
eGain Wins KMWorld Magazine’s KM Promise Award for 2023
10 nov. 2023 13h23 HE
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eGain Corporation
SUNNYVALE, Calif., Nov. 10, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the knowledge automation platform for customer engagement, announced that it was selected by KMWorld magazine...