Healthcare BPO Market Predicted to Garner $908 Billion by 2032 | CAGR of 9.9%; According to Market.us New York, May 09, 2023 (GLOBE NEWSWIRE) -- The Healthcare BPO market valuation is to reach USD 908 billion by 2032 from USD 362 billion in 2022, growing at a CAGR of 9.9% during the forecast period...

88% of Surveyed Pharma Companies Track Inbound Calls per Month to Monitor Call Center Efficiency RESEARCH TRIANGLE PARK, NC--(Marketwired - June 23, 2016) - Tracking the number of inbound calls per month is the top way that surveyed pharmaceutical companies monitor their medical information call...

More Than 55% of US Pharmaceutical Call Center Agent Training Is Dedicated to Product Information RESEARCH TRIANGLE PARK, NC--(Marketwired - November 17, 2014) - As pharmaceutical call centers field increasingly complex inquiries, product information forms the bedrock of knowledge for successful...