CallCopy's New cc: Insight Platform Helps Contact Centers Monitor Business Performance in Real-Time, From Anywhere
19 août 2009 10h58 HE
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CallCopy, Inc.
COLUMBUS, OH--(Marketwire - August 19, 2009) - CallCopy, a leading provider of innovative call
recording, quality
management and performance
management solutions, today introduced the cc:...
CallCopy Makes Speech Analytics Accessible to Contact Centers of All Sizes
13 août 2009 10h28 HE
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CallCopy, Inc.
COLUMBUS, OH--(Marketwire - August 13, 2009) - CallCopy, a leading provider of innovative call
recording and contact center solutions, today announced the
availability of its new speech
analytics...
CallCopy and DMG Partner to Assist Organizations in Creating World-Class Quality Assurance Programs
04 mai 2009 13h11 HE
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CallCopy, Inc.
COLUMBUS, OH--(Marketwire - May 4, 2009) - In partnership with DMG Consulting, CallCopy,
Inc., a leading provider of innovative call
recording,
quality monitoring and performance management...
CallCopy Receives ShoreTel Certification for Three Call Recording Methods
17 juin 2008 10h24 HE
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CallCopy, Inc.
COLUMBUS, OH--(Marketwire - June 17, 2008) - CallCopy, a leading provider of quality management
and call recording
solutions for contact centers, today announced that it is partnering...
CallCopy Part of 2008 Contact Center Quality Management Great Debate
22 mai 2008 10h50 HE
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CallCopy, Inc.
COLUMBUS, OH--(Marketwire - May 22, 2008) - CallCopy, a leading provider of quality management
and call recording
solutions for contact centers, today announced that it is has been invited
to be a...
CallCopy Capitalizes on Growth in Contact Center Industry; Reports Record Year for 2007
18 mars 2008 10h23 HE
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CallCopy, Inc.
COLUMBUS, OH--(Marketwire - March 18, 2008) - As a result of the growing demand for contact
center call
recording and quality
monitoring solutions, CallCopy today reported record growth for
2007. ...