Substantial Improvements in Agent Performance and Customer Insights Drive Expanded Partnership Between CallMiner and Sitel Group
01 oct. 2019 09h00 HE
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Corporate Ink for CallMiner
BOSTON and MIAMI, Oct. 01, 2019 (GLOBE NEWSWIRE) -- CallMiner, the leading provider of speech and customer engagement analytics solutions, announced today that it has expanded its partnership with...
Voci Technologies Reports Record Traction of its Real-Time Automated Speech Recognition Platform in Q2 2019
16 juil. 2019 10h02 HE
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Voci Technologies Incorporated
PITTSBURGH, July 16, 2019 (GLOBE NEWSWIRE) -- Voci Technologies, a leading provider of automated speech recognition technologies for contact center speech analytics solutions, today announced that...
CallMiner Announces Keynote Speaker Lineup for LISTEN 2019 Speech Analytics User Conference
26 juin 2019 09h00 HE
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Corporate Ink for CallMiner
WALTHAM, Mass., June 26, 2019 (GLOBE NEWSWIRE) -- CallMiner, the leading provider of speech and customer engagement analytics solutions, announced today the keynote lineup for its annual speech...
CallMiner, Sitel Group and Holiday Inn Club Vacations to Spearhead Speed to CX Intelligence Discussion at Customer Contact Week 2019
21 juin 2019 10h15 HE
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Corporate Ink for CallMiner
WALTHAM, Mass., June 21, 2019 (GLOBE NEWSWIRE) -- CallMiner, the leading provider of speech and customer engagement analytics solutions, will be partnering with customers Sitel Group and Holiday...
CallMiner Partners with Teleperformance Subsidiary Praxidia to Offer Voice of the Customer Interaction Analytics Solutions
21 mai 2019 14h00 HE
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CallMiner
WALTHAM, Mass., May 21, 2019 (GLOBE NEWSWIRE) -- CallMiner, the leading provider of speech and customer engagement analytics solutions, today announced its partnership with consumer consultancy...
3CLogic Announces Microsoft AppSource Certification for Microsoft Dynamics CRM
18 avr. 2019 04h00 HE
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3CLogic
ROCKVILLE, Md., April 18, 2019 (GLOBE NEWSWIRE) -- 3CLogic, a leading provider of cloud contact center software for enterprise companies, today announced the certification of its solution for...
Voci Technologies’ Speech Analytics Platform Continues to Gain Traction in Q1 2019
16 avr. 2019 09h32 HE
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Voci Technologies Incorporated
PITTSBURGH, April 16, 2019 (GLOBE NEWSWIRE) -- Voci Technologies, a leading provider of automated speech recognition technologies for contact centers, today announced that in the first quarter of...
CallMiner Unveils New Eureka Capture Real-time Audio Acquisition for Speech Analytics at Enterprise Connect 2019
19 mars 2019 09h00 HE
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CallMiner
ORLANDO, Fla., March 19, 2019 (GLOBE NEWSWIRE) -- CallMiner, the provider of award-winning speech and customer engagement analytics platform, Eureka, today released the latest addition to its...
CallMiner Visualize Powered by Tableau® Enriches Speech Analytics Insight with Graphical Impact
18 mars 2019 09h00 HE
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CallMiner
ORLANDO, Fla., March 18, 2019 (GLOBE NEWSWIRE) -- CallMiner, the leading provider of award-winning speech and customer engagement analytics platform, Eureka, today announced the launch of Eureka...
VoiceBase and Tableau Software Partner to Modernize How Speech Analytics Data is Consumed by the Enterprise
18 mars 2019 06h30 HE
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VoiceBase
San Francisco, CA, March 18, 2019 (GLOBE NEWSWIRE) -- VoiceBase, the leading open architecture solution for AI-powered speech analytics, announced a strategic partnership with Tableau Software, the...