VoiceBase Speech Technology Partner “University of Sheffield” to add 60 PhDs To Become Leading Centre for AI & Speech Technologies
28 févr. 2019 13h00 HE
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VoiceBase
San Francisco, CA, Feb. 28, 2019 (GLOBE NEWSWIRE) -- Today, VoiceBase, the leading provider of AI-powered speech analytics announced its assistance to the University of Sheffield in adding over 60...
CallMiner and Morae Global Announce Partnership to Deliver Conversational Behavioral Analytics for Financial Services Risk Mitigation and Regulatory Compliance
21 févr. 2019 08h55 HE
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CallMiner
Waltham, MA, Feb. 21, 2019 (GLOBE NEWSWIRE) -- CallMiner, the leading provider of award-winning speech and customer engagement analytics platform CallMiner Eureka, announced today a partnership with...
Voci Technologies Appoints CEO, CFO and VP of Operations; Reaches Major Corporate Milestones
20 févr. 2019 10h05 HE
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Voci Technologies Incorporated
PITTSBURGH, Feb. 20, 2019 (GLOBE NEWSWIRE) -- Voci Technologies, a leading speech analytics platform provider, today announced that it has made strategic senior-level appointments to the executive...
CallMiner Achieves Another Record Net Promoter Score® (NPS) of 59 in 2018, Marking Third Consecutive Year of Score Improvement
11 déc. 2018 08h45 HE
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CallMiner
Waltham, MA, Dec. 11, 2018 (GLOBE NEWSWIRE) -- CallMiner, the leading platform provider of award-winning speech and customer engagement analytics, announced today that its 2018 Net Promoter Score...
Voci Technologies Introduces Advanced Voice-Based Biometrics Solution
05 déc. 2018 11h42 HE
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Voci Technologies Incorporated
PITTSBURGH, Dec. 05, 2018 (GLOBE NEWSWIRE) -- Voci Technologies, a leading speech analytics platform provider for enterprises, today launched a unique solution that empowers users to leverage voice...
CallMiner Recognizes Customer Achievements at LISTEN 2018 and Completes a Successful 10th Annual Customer Conference
08 nov. 2018 09h45 HE
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CallMiner
Waltham, MA, Nov. 08, 2018 (GLOBE NEWSWIRE) -- CallMiner, the leading platform provider of award-winning speech and customer engagement analytics, announced today that it honored three customers...
Innovate Loan Servicing Selects CallMiner Speech Analytics to Improve Contact Center Efficiency and Collector Effectiveness
07 nov. 2018 09h00 HE
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CallMiner
Waltham, MA, Nov. 07, 2018 (GLOBE NEWSWIRE) -- CallMiner, the leading platform provider of award-winning speech and customer engagement analytics, announced today that Innovate Loan Servicing has...
Industry Veteran Michael Coney Joins Voci Technologies as COO
05 nov. 2018 09h31 HE
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Voci Technologies Incorporated
Coney’s Strategic, Executive, Operational Expertise Will Help Take Voci to the Next Level PITTSBURGH, Nov. 05, 2018 (GLOBE NEWSWIRE) -- Voci Technologies, a leading speech analytics platform...
Dynamic Recovery Solutions Implements CallMiner Speech Analytics to Offer Tailored Coaching to Contact Center Staff
30 oct. 2018 09h30 HE
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CallMiner
Waltham, MA, Oct. 30, 2018 (GLOBE NEWSWIRE) -- CallMiner, the leading platform provider of award-winning speech and customer engagement analytics, announces that Dynamic Recovery Solutions has...
Calabrio Delivers Powerful Enterprise Scalability and Management Capabilities
30 oct. 2018 09h00 HE
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Calabrio
Enhancements automate and simplify management and administration for large-scale WFO deployments MINNEAPOLIS, Oct. 30, 2018 (GLOBE NEWSWIRE) -- Calabrio, a leading provider of customer engagement...