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kama.ai Strengthens Leadership Team Key Executive Appointments
15 oct. 2024 09h12 HE | kama.ai
kama.ai appoints Michael Sasarman as VP of Customer Success and Charles Dimov as CMO, enhancing leadership to drive growth in responsible conversational AI
Serviceaide Launches AI-Based ChangeGear Digital Service Platform
25 juil. 2024 08h00 HE | Serviceaide, Inc.
The new release of ChangeGear includes both AI and GenAI technology, helping to automate conversations and provide unmatched support.
Business Managers Say Improved Service and Support Are the Top Priority for Artificial Intelligence, According to New Executive Survey
17 janv. 2024 08h00 HE | Serviceaide, Inc.
SAN JOSE, Calif., Jan. 17, 2024 (GLOBE NEWSWIRE) -- Transforming service and support is currently seen as the top priority for artificial intelligence deployment in the enterprise, according to a...
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Generative AI (GenAI) Industry Report 2023: A Deep Dive Into Contact Center Applications and Growth Opportunities
19 déc. 2023 11h48 HE | Research and Markets
Dublin, Dec. 19, 2023 (GLOBE NEWSWIRE) -- The "Ready, Set, Go! The Race is on to Capitalize on Generative AI in the Contact Center" report has been added to ResearchAndMarkets.com's offering. ...
Serviceaide Wraps Successful 2023 With Advanced AI Service and Support Leadership and Key New Executive Additions
19 déc. 2023 08h00 HE | Serviceaide, Inc.
  Serviceaide Names Tim Short As New Chief Revenue Officer Innovative Service Management Platform Recognized As Industry Leader By Top Analyst Firms   SAN JOSE, Calif., Dec. 19, 2023 (GLOBE...
Serviceaide Brings Generative AI to ChangeGear with Luma 3.0 
20 juin 2023 08h00 HE | Serviceaide, Inc.
SAN JOSE, Calif., June 20, 2023 (GLOBE NEWSWIRE) -- Serviceaide, Inc., a global provider of modern IT and business service management solutions, today announced that ChangeGear Service Manager now...
Serviceaide Appoints Accomplished Financial Executive for Fast-Growth  SaaS Companies as New CFO
23 mai 2023 08h00 HE | Serviceaide, Inc.
SAN JOSE, Calif., May 23, 2023 (GLOBE NEWSWIRE) -- Serviceaide, Inc., a global provider of modern IT and business service management solutions, today announced the appointment of Randall Tidwell as...
Serviceaide Unveils Luma 3.0, Bringing Generative AI to IT and Business Service Management 
10 mai 2023 08h00 HE | Serviceaide, Inc.
SAN JOSE, Calif., May 10, 2023 (GLOBE NEWSWIRE) -- Serviceaide, Inc., a global provider of modern IT and business service management solutions, today announced its AI-Everywhere Luma Virtual Agent...
Global Conversational AI Market
Global Conversational AI Market Report 2023: Increasing Demand for AI-Powered Customer Support Services Boosts Growth
17 avr. 2023 11h38 HE | Research and Markets
Dublin, April 17, 2023 (GLOBE NEWSWIRE) -- The "Global Conversational AI Market by Offering, Conversational Interface, Business Function (Sales & Marketing, HR, ITSM), Channel, Technology,...
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Serviceaide Launches Its Winter Product Line Update, Kruger, To Further The “Shift-Left” Toward Greater Self-Service And Automation In IT And Enterprise Service Management
18 janv. 2023 08h00 HE | Serviceaide, Inc.
SAN JOSE, Calif., Jan. 18, 2023 (GLOBE NEWSWIRE) -- Serviceaide, Inc., a global provider of modern IT and enterprise service management solutions, today announced availability of its winter product...