Business Managers Say Improved Service and Support Are the Top Priority for Artificial Intelligence, According to New Executive Survey
17 janv. 2024 08h00 HE
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Serviceaide, Inc.
SAN JOSE, Calif., Jan. 17, 2024 (GLOBE NEWSWIRE) -- Transforming service and support is currently seen as the top priority for artificial intelligence deployment in the enterprise, according to a...
Generative AI (GenAI) Industry Report 2023: A Deep Dive Into Contact Center Applications and Growth Opportunities
19 déc. 2023 11h48 HE
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Research and Markets
Dublin, Dec. 19, 2023 (GLOBE NEWSWIRE) -- The "Ready, Set, Go! The Race is on to Capitalize on Generative AI in the Contact Center" report has been added to ResearchAndMarkets.com's offering. ...
Serviceaide Wraps Successful 2023 With Advanced AI Service and Support Leadership and Key New Executive Additions
19 déc. 2023 08h00 HE
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Serviceaide, Inc.
Serviceaide Names Tim Short As New Chief Revenue Officer Innovative Service Management Platform Recognized As Industry Leader By Top Analyst Firms SAN JOSE, Calif., Dec. 19, 2023 (GLOBE...
Serviceaide Brings Generative AI to ChangeGear with Luma 3.0
20 juin 2023 08h00 HE
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Serviceaide, Inc.
SAN JOSE, Calif., June 20, 2023 (GLOBE NEWSWIRE) -- Serviceaide, Inc., a global provider of modern IT and business service management solutions, today announced that ChangeGear Service Manager now...
Serviceaide Appoints Accomplished Financial Executive for Fast-Growth SaaS Companies as New CFO
23 mai 2023 08h00 HE
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Serviceaide, Inc.
SAN JOSE, Calif., May 23, 2023 (GLOBE NEWSWIRE) -- Serviceaide, Inc., a global provider of modern IT and business service management solutions, today announced the appointment of Randall Tidwell as...
Serviceaide Unveils Luma 3.0, Bringing Generative AI to IT and Business Service Management
10 mai 2023 08h00 HE
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Serviceaide, Inc.
SAN JOSE, Calif., May 10, 2023 (GLOBE NEWSWIRE) -- Serviceaide, Inc., a global provider of modern IT and business service management solutions, today announced its AI-Everywhere Luma Virtual Agent...
Global Conversational AI Market Report 2023: Increasing Demand for AI-Powered Customer Support Services Boosts Growth
17 avr. 2023 11h38 HE
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Research and Markets
Dublin, April 17, 2023 (GLOBE NEWSWIRE) -- The "Global Conversational AI Market by Offering, Conversational Interface, Business Function (Sales & Marketing, HR, ITSM), Channel, Technology,...
Serviceaide Launches Its Winter Product Line Update, Kruger, To Further The “Shift-Left” Toward Greater Self-Service And Automation In IT And Enterprise Service Management
18 janv. 2023 08h00 HE
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Serviceaide, Inc.
SAN JOSE, Calif., Jan. 18, 2023 (GLOBE NEWSWIRE) -- Serviceaide, Inc., a global provider of modern IT and enterprise service management solutions, today announced availability of its winter product...
Got It AI Announces AutoFlows™, a Breakthrough Autonomous Conversational AI, Enabling Next Generation of Virtual Agents That Automate Unique CX Journeys for Each Enterprise
25 oct. 2022 06h00 HE
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Got It AI
PALO ALTO, Calif., Oct. 25, 2022 (GLOBE NEWSWIRE) -- Got It AI, Gartner's 2022 Cool Vendor in Conversational AI and Natural Language Technologies, announced today its Autonomous Conversational AI...
AI-Enabled Self-Service for the Enterprise Global Market Report 2022-2023: Intelligent Virtual Assistants Benefitting Customers and Employees Alike
26 juil. 2022 04h13 HE
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Research and Markets
Dublin, July 26, 2022 (GLOBE NEWSWIRE) -- The "2022 - 2023 AI-Enabled Self-Service for the Enterprise Report" report has been added to ResearchAndMarkets.com's offering. Organizations have been...