SANDSIV Holds Firm as the Champion in the 2023 SoftwareReviews Emotional Footprint Awards
25 sept. 2023 05h36 HE
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SandSIV Switzerland Ltd.
SANDSIV Secures Back-to-Back Champion Status in 2023 Emotional Footprint Awards with +96 User Score.
Customer Experience Measuring, Monitoring & Improvement Course: Understanding All Aspects of Customer Service Leading to Satisfaction and Loyalty (Port of Spain, Trinidad and Tobago - May 15-16, 2023)
21 avr. 2023 09h38 HE
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Research and Markets
Dublin, April 21, 2023 (GLOBE NEWSWIRE) -- The "Measuring, Monitoring & Improving the Customer Experience" conference has been added to ResearchAndMarkets.com's offering. The aim of this...
Global CX (Customer Experience) Analysis Report 2023: A Framework for Strategy, Practices, and Engagement with Consumers
20 avr. 2023 10h48 HE
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Research and Markets
Dublin, April 20, 2023 (GLOBE NEWSWIRE) -- The "CX for the 21st Century" report has been added to ResearchAndMarkets.com's offering. The report is designed to help enterprise, contact center,...
Concentrix Customer Feedback Management Platform Recognized as a Strong Performer by Independent Research Firm
20 mars 2023 17h01 HE
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Concentrix
NEWARK, Calif., March 20, 2023 (GLOBE NEWSWIRE) -- Concentrix Corporation (NASDAQ: CNXC), a leading global provider of customer experience (CX) solutions and technology, announced today it has been...
Transitions in Progress, LLC Announces Agreement to Sell in 2022
20 sept. 2021 11h00 HE
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Transitions in Progress, LLC
Winchester, VA, Sept. 20, 2021 (GLOBE NEWSWIRE) -- Transitions in Progress, LLC, an award-winning Voice of the Customer service provider applauded for its TIP Assessment® process announced today...
Unified VoC Analytics Platform Wonderflow Raises $20 Million in Series B Funding led by Klass Capital
29 juin 2021 08h00 HE
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Wonderflow
AMSTERDAM, June 29, 2021 (GLOBE NEWSWIRE) -- Wonderflow, a leading Unified VoC Analytics platform, announced today that it has raised $20 million in Series B Funding led by Toronto-based Klass...
Concentrix Customer Feedback Management Platform Recognized as a Strong Performer by Independent Research Firm
11 mai 2021 13h03 HE
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Concentrix
FREMONT, Calif., May 11, 2021 (GLOBE NEWSWIRE) -- Concentrix Corporation (Nasdaq: CNXC), a leading global provider of customer experience (CX) services and technologies, today announced it has been...
Concentrix Creates Voice of the Customer Essentials Platform to Transform Customer Interactions
09 févr. 2021 08h05 HE
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Concentrix
Concentrix’ Essentials platform—which builds on the success of its award-winning ConcentrixCX SaaS platform—helps businesses launch a superior Voice of the Customer (VOC) out-of-the-box solution...
Foresight Research: Over 6.2 Million New Vehicle Buyers Accessorize their Ride – Spending over 12 Billion Dollars
26 janv. 2021 15h21 HE
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Foresight Research
ROCHESTER, Mich., Jan. 26, 2021 (GLOBE NEWSWIRE) -- According to the recently published “2020 Accessory Immersion” and “Sales and Marketing of Accessories” reports, over 6.2 million new vehicles...
VoiceBase Enables PCI Redaction for Freshworks’ Customer Contact Center through AI-Powered Voice Analytics Technology
18 déc. 2020 06h00 HE
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VoiceBase
San Francisco, CA, Dec. 18, 2020 (GLOBE NEWSWIRE) -- VoiceBase, the leading AI-powered voice analytics provider, today announced, Freshworks Inc., the customer and employee engagement software...