HERNDON, Va., Sept. 30, 2002 (PRIMEZONE) -- Publishing group Konradin Verlagsgruppe's annual study of ERP solutions in German industrial organizations ranked abas first in overall customer satisfaction. The study, carried out by the independent market research institute A.M.A., asked more than 1,500 companies to provide information about the use and quality of their ERP solution.
Top Rating for abas Business Software
The software with highest overall rating is from abas. The abas Business Software (ERP, eBusiness), designed, developed and priced exclusively for the mid-market, was the only package of the 18 systems tested to achieve top ranking in all of the quality criteria covered in the study. The ratings for practicality, stability, update support and hotline quality reflect the high approval of abas among users. The abas users also awarded outstanding ratings not only in terms of the quality of support, but also in terms of user friendliness, adaptability, price-performance ratio, industry-specific consulting and implementation support.
30% shorter implementation times with abas Business Software
Implementing an ERP system requires a certain commitment of a company's IT and user resources. This often leads to considerable costs and is thus important criteria for selecting the right ERP system. The combination of sophisticated implementation methodologies and the nature of abas' software enabled companies to achieve an average implementation time 30% under ERP average. In 50% of the cases, implementation of the software is complete in 3-5 months.
Transparency and Rapid ROI
According to the ERP study, manufacturing firms invest an average of $387,000 before an ERP system is productive. This includes the costs for hardware, software, implementation and staff training. The average investment cost for standard implementation of the abas Business Software for 30 users averaged about 33% less according to the study. This is a remarkable price-performance ratio indicating a rapid ROI (return on investment). The numbers show that abas' decades of software, hardware, implementation and service expertise with a constant focus on concrete client value gives abas users far-reaching savings.
Decisive Strategy for Providing Client Value Pays Off
Client satisfaction is one of the most important objectives for ABAS Software AG and the abas software partners. Since 1980, ABAS' commitment to its clients has been a factor for their sustained success. Many clients come to the company through referrals and recommendations. The high quality of the abas software, combined with efficient implementation strategies, enables a rapid return on investment. abas Business Software stands for continuity, competence, innovation and the most modern technologies from one source.
A graphic of the study "Overall Level of Customer Satisfaction" is available at the following link: http://www.abas.de/en/news/erp_studie_js.htm