CINCINNATI, March 12, 2003 (PRIMEZONE) -- MEDIA ADVISORY -- On March 25, at 1:30 p.m. EST, National Underwriter and Tech Decisions Magazine will host an important free online event, sponsored by InSystems Technologies and DocuLabs, to discuss leveraging ad hoc correspondence as your company's most important means of client interaction.
WHAT: Correspondence -- How to Leverage Your Most Important Customer
Touch Point
WHEN: Tuesday, March 25, 2003, 1:30 p.m. EST
WHERE: www.NationalUnderwriter.com/webinars/insystems
HOW: Live over the Internet -- Simply register at the above address
to receive participation instructions.
Why you should attend:
Personalized, ad hoc correspondence, which is personalized communication produced as a result of an interaction with a customer, is critical to business success because it significantly impacts both costs and revenues. Good ad hoc correspondence processes lead to lower operating costs, as well as higher satisfaction, greater trust, and stronger, more profitable relationships with customers and business partners.
This free webinar -- moderated by National Underwriter Senior Technology Editor Ara Trembly -- will offer valuable insights from a research survey recently completed on ad hoc correspondence. The survey, done by DocuLabs, a research and consulting firm that focuses on emerging technologies that drive e-business, examines the market for ad hoc correspondence solutions within North American insurance companies.
Experts from DocuLabs and InSystems will explain how an automated correspondence solution can improve customer satisfaction and loyalty and improve the efficiency of CSRs and managers.