HERNDON, Va., June 10, 2003 (PRIMEZONE) -- Publishing group Konradin Group's annual study of ERP solutions in industrial organizations ranked abas first in overall customer satisfaction two years running!! The study asked over 1,500 companies to provide information about the use and quality of their ERP solution. abas ranked first over 15 other systems.
Top Rating for abas Business Software again!!
The software with highest overall rating in customer satisfaction is from abas. The abas Business Software (ERP, eBusiness), designed, developed and priced exclusively for the mid-market, was the only package of the 15 systems tested to achieve top ranking in all of the quality criteria covered in the study. The ratings for user friendliness, functional fit, stability, update support, implementation services and overall ROI/value reflect the high approval of abas among users. The rating for abas improved over last year and increased the difference between abas and the rest of the pack.
According to abas AG CEO Werner Strub, this is a tremendous achievement. "It is difficult to hold first place," says Mr. Strub, "but we have even managed to improve ... This has all been a result of our teamwork ... We would like to maintain the top position which we have reached." Says abas-USA President Alan Salton, "The study validates the message that abas has brought to the market in the United States -- we have the highest-quality product at a price that creates real value for our clients. The intuitive interface, intelligent design and development, as well as our industry knowledge makes abas clients our biggest fans."
30% shorter implementation times with abas Business Software, 40% less investment!!
Implementing an ERP system requires a certain commitment of a company's IT and user resources. This often leads to considerable costs and are thus important criteria for selecting the right ERP system. The Konradin study showed that abas took 30% less time to implement and 40% less dollars to invest than industry average. In more than 50% of the cases, implementation of the software is complete in 3-5 months.
Transparency and Rapid ROI
According to the ERP study, manufacturing firms invest a considerable amount before an ERP system is productive. This includes the costs for hardware, software, implementation and staff training. The average investment cost for standard implementation of the abas Business Software for 30 users averaged about 40% less than the average according to the study. This is a remarkable price-performance ratio indicating a rapid ROI (return on investment). The numbers show that abas' decades of software, hardware, implementation and service expertise with a constant focus on concrete client value gives abas users far-reaching savings.
Decisive Strategy for Providing Client Value Pays Off
Client satisfaction is one of the most important objectives for abas Software AG and the abas software partners. Since 1980, abas' commitment to their over 1400 clients has been a factor in their sustained success. Many clients come to us through referrals and recommendations. The high quality of the abas software combined with efficient implementation strategies enable a rapid return on investment. abas Business Software stands for continuity, competence, innovation and the most modern technologies from one source.