ATLANTA, March 11, 2004 (PRIMEZONE) -- Optio Software (OTCBB:OPTO) today announced it will host the first meeting of the Healthcare Customer Advisory Board, March 15-16 in Atlanta, to discuss current industry challenges, best practices, and emerging document output and content management technologies.
Optio created the Healthcare Customer Advisory Board to establish a forum for customers to provide insight into their experiences with Optio Software solutions and to collaborate on future product direction. Customers' feedback on specific products will be incorporated directly into the company's product planning process.
The two-day meeting will also include a comprehensive review of Optio's current and future solutions, industry overviews from subject-matter experts, customer spotlights that feature innovative uses of Optio's solutions and interactive roundtable discussions.
"This advisory panel provides healthcare customers with a valuable opportunity to provide useful input and feedback to help Optio drive key product and solution initiatives," said John P. McDaniel, former CIO of New Hanover Health Network and McLaren Health Care Corp. and president of Health Care Strategic Solutions, LLC.
In addition to the healthcare advisory panel, Optio has an Enterprise Customer Advisory Board that focuses on general enterprise needs for document output management technology solutions that extend the value of investments in enterprise systems. The customer advisory boards are only one dimension of Optio's commitment to meeting customers' needs. The company also offers a range of services to meet customers' needs:
- Customer Care Website provides a quick and easy way to find answers to questions and solutions to issues. Technical documentation and other production information are available from the Optio knowledgebase.
- Online User Discussion Forums enable customers to participate in discussions with other customers and Optio employees. Participants communicate ideas, post questions and receive answers to product questions.
- Optio eCare works with customers to quickly identify issues, provide resolutions and workarounds, and enhance the functionality and quality of the product.
"Through our customer advisory boards and our Customer Care initiatives, Optio continues to demonstrate a strong, ongoing commitment to listening to customers and anticipating and responding to their needs for world-class business solutions," said C. Wayne Cape, Optio's chairman and CEO.
About Optio Software
More than 5,000 customers worldwide use Optio Software solutions to reduce the cost and complexity of document-driven business processes and extend the value of enterprise technology investments. Optio's document output management solutions improve the form, content, distribution and availability of business-critical documents across global networks of digital destinations such as print, fax, e-mail, portals and wireless devices. Founded in 1981, Optio Software has its headquarters offices in Atlanta and international offices in France, Germany and the United Kingdom.
More information about Optio Software (OTCBB:OPTO) is available at: www.optiosoftware.com.