HOUSTON, Aug. 9, 2004 (PRIMEZONE) -- Universal Computer Systems (UCS) announces the newest feature of its Internet Business Connection application -- Internet Parts Order (IPO). As with its predecessor, Parts Availability Inquiry, customers have access to real-time part information from a dealership's website, including descriptions, supersessions, and on-hand quantities. With IPO, customers now have the ability to send parts orders to the dealership directly from the Internet.
Once customers log in to the IPO application from a dealership's website, they can view all their current orders, as well as the invoices and parts details for each order. They can also search for and order any part shown online with just a few keystrokes. Once an order is submitted, automatic email notifications can be sent to the parts salesperson, a departmental email account, and up to five other user IDs.
Submitted orders are transferred to the POWER Parts Invoicing application as quotes, where salespeople can view and edit the quotes, roll the quotes into real tickets (to relieve inventory), and invoice the tickets. Once an order has been invoiced, an automatic or manual confirmation email may be sent to the customer, letting them know the order is on its way or is ready for pickup.
Dealerships have the opportunity to enhance their Internet Parts Order pages with custom notes where they can add instructions, advertise specials, and more.
"With the increased use of the Internet by dealership customers, it is a logical step to offer an application where parts can be ordered directly from the dealership's website. We feel the added convenience IPO provides will help our clients capture a larger portion of the business that exists on the Internet," notes Dan Agan, Executive Vice President for UCS.
Existing Parts Availability users can implement the new IPO functionality at no charge by contacting the New Product Implementation team at 1-800-231-6347, extension 6223.
About Universal Computer Systems
Universal Computer Systems, (UCS) Inc., based in Houston, Texas, supplies comprehensive software solutions specifically designed to meet the needs of automobile dealerships. Founded in 1970, UCS has built a reputation as being the industry leader in innovation. UCS offers LAN-based architecture and distributed processing, while providing the most integrated suite of software applications available for dealerships. For more information, visit the company's website at www.UniversalComputerSys.com, or call the UCS Marketing Department at 1-800-231-6347, extension 2821.
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