KIRYAT BIALIK, Israel and LAS VEGAS, Dec. 9, 2004 (PRIMEZONE) -- Integrated Software Development Ltd. (ISD) (Pink Sheets:ITDJ), a provider of enterprise software aimed at small- and medium-sized enterprises, today announced the release of BENEFIT Version 5. The Company's premier workforce management system comes with new features and functions that offer significant advantages to new vertical markets.
"The launch of BENEFIT Version 5 creates new and exciting growth opportunities for ISD," noted Moti Maram, ISD's CEO. "BENEFIT's added sets of features offer greater value to our existing broadbase of customers and opens up doors in major industries."
While BENEFIT is geared towards small- to mid-sized organizations, this off-the-shelf solution offers the power and many of the features found in custom-made CRM and ERP enterprise systems at a fraction of the cost. BENEFIT empowers its customers to focus on achieving greater internal efficiency, cost control, and customer service quality.
To date, ISD has been working with customers in service-intensive industries, such as hospitals and medical equipment, warehouse handling and transmission, telecom, and clean room services, to name a few. These industries are attracted to ISD's BENEFIT because of its key standard features, which include best-of-breed functionality, high scalability, application flexibility, low total cost of ownership and rapid return on investment (ROI).
A sampling of new and versatile features offered in BENEFIT v5 include the ability to send tasks to employees over the mobile phone network (e.g., SMS messages) and even receive completion messages after the task has been finished. In addition, BENEFIT is fully functional through Internet browsers. This means that any computer, anywhere in the world, can become a BENEFIT workstation.
The Version 5 release is already in use in two new vertical markets: companies offering service and support to the insurance industry and the steel equipment/steel manufacturing industry. "Both of these markets are very large and can potentially contribute significantly to our growth," said Maram.
About ISD
ISD Ltd. is an Israeli software company providing enterprise software that enables small-and medium-sized enterprises to optimize functions such as workforce management, contact center operations and asset management. The easy-to-employ solution, BENEFIT, includes many Customer Resource Management (CRM) functions with the focus on customer need for greater internal efficiency, cost control and maintaining customer service quality. BENEFIT is already used by over 3,000 users in more than 200 organizations across a wide range of functions and industries.
Forward-Looking Statements
Certain statements in this news release may contain 'forward-looking' information within the meaning of the Federal securities laws. All statements, other than statements of fact, included in this release may include forward-looking statements that may involve risks and uncertainties. There can be no assurance that such statements will be accurate and actual results and future events could differ materially from those anticipated in such statements. The Company undertakes no obligation to update forward-looking statements to reflect subsequently occurring events or circumstances or to reflect unanticipated events or developments.