ATLANTA, April 14, 2005 (PRIMEZONE) -- Harland Financial Solutions, Inc. has taken the next step in its quest to deliver the most fully integrated end-to-end solutions to the financial industry with the release of its Enterprise Services Platform solution, which streamlines the way branch and call center employees use technology to serve their customers. Harland Financial Solutions is a wholly owned subsidiary of John H. Harland Company (NYSE:JH).
Harland Financial Solutions is well known as the provider of many of the financial industry's most widely used teller, platform, call center, CRM, business intelligence, deposit account opening, loan decision and loan origination systems. The company's new Enterprise Services Platform harnesses the power of its individual solutions, delivering tightly integrated sales and service functionality to the branch and call center staff through a single user interface. Key elements of the Enterprise Services Platform include single points of administrative setup, work flow definition and user login.
"The Enterprise Services Platform framework delivers significant value to our clients on three levels," said Lois Roberts, president of Harland Financial Solutions' Retail & Lending Group. "First, from a sales and service perspective, it provides a single `desktop' capable of handling all customer sales and service activities, presenting one view of the entire relationship, requiring customer data to be entered only one time. Second, from the employees' point of view, immediate familiarity with browser style navigation means shorter learning times, and expanded ability to master a broader number of tasks, all under a single sign-on. Third, for the institution itself, costs of maintaining this system are reduced due to unified administration of all system and user setup parameters, and a high degree of adaptability when adding new capabilities or applications to the overall environment, whether they come from Harland Financial Solutions or a third party."
An integral part of the Enterprise Services Platform is the company's Encore!(R) Branch Automation Solution, which is now available as a Web-based solution through the Microsoft(R) Smart Client .NET architecture.
"Harland Financial Solutions has adopted an architecture that can really support a bank's branch and call center service delivery and sales strategies," said Warren Lewis, managing director - Banking & Financial Services for Microsoft Corporation. "This will not only change the employee experience, but customers will also see added value. Their implementation of .NET and Smart Client technologies will further add to the benefits that the Encore! solution has brought to customers for many years."
Harland Financial Solutions has three clients in various stages of Enterprise Services Platform implementation, including First Citizens ($13.3 Billion - Raleigh, North Carolina), American State Bank ($1.8 Billion - Lubbock, Texas) and Banknorth ($30 Billion - Portland, Maine).
About Harland Financial Solutions
Harland Financial Solutions (www.harlandfinancialsolutions.com) supplies software and services to thousands of financial institutions of all sizes, offering its solutions in both an in-house and service bureau environment. Harland Financial Solutions is a leader in deposit & loan origination, platform, teller, call-center, mortgage, business intelligence, core systems, check imaging, item processing, document management, customer relationship management, and compliance training software.
About Harland
Atlanta-based John H. Harland Company (NYSE:JH) (www.harland.net) is listed on the New York Stock Exchange under the symbol "JH." Harland is a leading provider of software and printed products to the financial institution market. Harland's software solutions include, deposit & loan origination, platform, teller, call-center, mortgage, business intelligence, core systems, and customer relationship management systems. Harland's printed products offerings include checks, direct marketing and financial forms. Scantron Corporation (www.scantron.com), a wholly owned subsidiary, is a leading provider of both paper and electronic-based services and systems for the collection, management and interpretation of data to the financial, commercial and educational markets.
This press release contains statements, which may constitute "forward-looking statements." These statements include statements regarding the intent, belief or current expectations of John H. Harland Company and members of its respective management, as well as the assumptions on which such statements are based. Prospective investors are cautioned that any such forward-looking statements are not guarantees of future performance and involve risks and uncertainties and that actual results may differ materially from those contemplated by such forward-looking statements. Reference is made to the Risk Factors and Cautionary Statements in Harland's Form 10-K and Form 10-Q filed under the Securities Exchange Act.