ATLANTA, Nov. 9, 2005 (PRIMEZONE) -- GMT, a leading provider of workforce optimization solutions, today announced that Roger A. Avats, Chairman and CEO, GMT Corporation; Steve Jeffery, CEO, Brickstream; and Steve McCollum, COO, CAST Management Consultants, will address senior IT and business leaders at the retail banking industry's largest conference, BAI's Retail Delivery Conference & Expo 2005.
The joint presentation will focus on the retail banking industry's first fact-based, real-time workforce optimization solution-4th Generation Staffing (4GS), co-developed by GMT and Brickstream. Attendees will discover how 4GS not only gathers transaction data from behind the teller windows, but also acquires customer information from in front of the teller windows -- giving truly a full view of staffing demand.
Continuous data capture and seamless integration with GMT Planet(tm) workforce optimization software provides a self updating -- closed loop -- 4GS staffing model across the entire branch network. The presentation will also examine how Amegy Bank (Nasdaq:ABNK) has reduced wait times, improved customer service and increased teller sales opportunities by standardizing on GMT's workforce optimization software across their 75 retail banking centers.
Who: Mr. Roger Avats, Chairman and CEO, GMT
Mr. Steve Jeffery, CEO, Brickstream
Steve McCollum, COO, CAST Management Consultants
What: "Improve Branch Efficiency by Building Your Staffing
Model around the Branch Reality"
When: Thursday, November 17, 2005 at 1:00 p.m.
Where: Orange County Convention Center (West Concourse),
Orlando, Florida
The speakers will recap the highlights of the presentation and be available for one-on-one discussions in GMT Corporation Booth No. 1881 at 2:00 p.m. on Thurs., Nov. 17. To pre-schedule a private appointment or demo with GMT at the BAI Retail Delivery Conference, please email at mwilliams@gmt.com or call 770-864-2247.
About GMT Corporation
GMT delivers workforce optimization solutions by listening to what our customers require and cost-effectively delivering those features in an easy-to-use, highly-scaleable platform. GMT Planet(tm) is a flexible workforce management and workforce optimization solution that adapts to meet the needs of contact centers, processing centers, financial institutions and entire enterprises. Twelve of the Top 20 banks in the United States use GMT solutions. Founded in 1995, GMT Corporation, headquartered in Atlanta, Ga., maintains sales and service offices in the United Kingdom and Australia. More information about GMT Corporation is available at www.GMT.com.
About Brickstream
Brickstream provides BehaviorIQ(tm), the only automated customer behavior measurement technology that continuously captures, transforms and analyzes in-store customer behavior. Brickstream helps retailers improve the customer experience and drive profitable sales growth through more effective service, marketing and sales strategies. The Brickstream Solution was developed over a period of nine years and is protected by numerous patents. Brickstream serves retailers, retail banks, and consumer packaged goods manufacturers throughout North America and Europe. www.brickstream.com