NEW YORK and DALLAS, April 18, 2006 (PRIMEZONE) -- Everest Research Institute announced today that Phil Fersht, a globally recognized authority on business process outsourcing (BPO) and former founder of Yankee Group's BPO advisory practice, has joined the firm as Vice President of Research, effective immediately. Fersht, who has provided BPO analysis and advisory services to the service provider and buy-side communities for more than eleven years, is a highly respected and internationally recognized expert, author and speaker on trends and developments in the areas of Finance & Accounting, Procurement and Human Resources as they relate to outsourcing, business transformation and information technology.
"Phil is an intellectual heavyweight in the global outsourcing marketplace," said Peter Bendor-Samuel, CEO of Everest Research Institute. "A pioneer throughout his distinguished career, Phil's keen understanding of global BPO dynamics and vast network of industry influencers will be tremendous assets as we continue to build and expand on our research agenda."
Prior to joining Everest Research Institute, Fersht was Executive Vice President, BPO Research, at NelsonHall. He joined NelsonHall from EquaTerra, where he was a Research Director and Senior Advisor. Previously, as Vice President, Global IT and BPO Research Groups, Fersht founded Yankee Group's BPO consulting and advisory practice. He began his BPO career at IDC, where he was promoted to Consulting and Research Director, which included a period as Director of Consulting for the Asia/Pacific region.
Fersht is the recipient of a number of significant BPO industry accolades, including being named an HRO and FAO Superstar by HRO Today and FAO Today magazines in both 2005 and 2006. In addition, he contributes columns to several leading industry publications and is a regular speaker at global industry events, including HRO World and FAO Summit in New York, SBPOA's Finance Transformation Europe and the HR Technology Conference and Expo(r) in Chicago. Fersht received a Bachelor of Science degree with Honours in European Business and Technology from Coventry University in the United Kingdom, and earned a Diplome Universitaire de Technologie in Business Studies at the Universitaire de Grenoble in France.
About Everest Research Institute
Everest Research Institute (www.everestresearchinstitute.com) serves as a central source of strategic intelligence, analysis and actionable insight for corporate buyers, service providers and investors in the global business process outsourcing and information technology outsourcing marketplace. The Institute is dedicated to providing the global outsourcing community with the information it needs to build highly productive outsourcing relationships and programs, focusing on the drivers that are continually reshaping the industry landscape and analyzing how they impact member organizations and the success of their outsourcing strategies. The Institute's distinguished Board of Advisors, all senior executives and thought leaders in global outsourcing, oversee the Institute's research agenda to ensure that it fully supports the business information needs of corporate buyers, service providers and investors.
Everest Research Institute members gain unique and highly personalized analytical and advisory services, not available elsewhere, including:
-- Unlimited analyst access: In addition to a full-day
strategic planning session for in-depth, face-to-face
discussions, Everest analysts are available for
ongoing consultation to address members' immediate
issues and concerns. Such access is unprecedented in
the industry, and gives members a distinct competitive
advantage as they seek to take advantage of emerging
opportunities, changing market conditions and
unforeseen developments.
-- Visionary research with actionable insight: Members
receive in-depth reports on major outsourcing topics,
supplemented by quarterly updates and monthly research
notes on market-shaping events, including regulatory
developments, technological advancements and emerging
sources of risk and value. These forward-looking reports
not only cover important trends and developments, but
also project future scenarios and outcomes of outsourcing
decisions made today. This comprehensive interpretation
of data provides members with actionable insights to
support decision-making.
-- Wealth of knowledge and experience: Members benefit
from the domain expertise and perspectives that come
from Everest's direct involvement in structuring and
negotiating more than 530 ITO and BPO transactions
and more than 800 best practice case studies. Everest
analysts have intimate knowledge of the strengths and
weaknesses of service providers in different markets,
processes, industries and geographies. They also have
a first-hand understanding of how buyers approach the
vendor selection process and, ultimately, of the factors
essential to outsourcing success. In addition, the
Institute has tapped multiple market sources and
collected proprietary information to assemble the
industry's most comprehensive database.
Everest Research Institute was established by the Everest Group, which provides strategic advisory services that help companies harness the power of outsourcing. Since its formation in 1991, Everest Group has served as business advisors for hundreds of IT and business process outsourcing transactions worldwide.