New York State Printer Adds Advanced System to Full Platform of Agfa Products
Mortsel, Belgium - 18 January 2007
Agfa Graphics today announced that more than 3000 customers worldwide are now connected to the :IntellSyst remote diagnostic system for :ApogeeX workflow software and other Agfa products. The 3000th installation, at Tech Valley Printing in Watervliet, New York (USA), is up and running and provides benefits ranging from decreased downtime to more effective internal and external communication for the busy, full-service printer.
Agfa's :IntellSyst provides an automatic exchange of information using the web between the customer and Agfa's Enterprise Server, ensuring that all systems are operating at peak levels. :IntellSyst does this by monitoring the power of platesetter lasers, the temperature of processing baths, the availability of disk space on the workstations running production management software, and more.
When any prepress device at Tech Valley is detected by :IntellSyst to be functioning below specifications, Agfa Global Services engineers are alerted by email and address it immediately to eliminate all problems before production is affected.
"We had already standardised our entire production from one end to the other with a complete Agfa solution, so it seemed logical to add a link that would provide the highest level of service and support possible. That link, :IntellSyst, has been extremely successful for us," said John Smith, owner of Tech Valley Printing. "We are very happy with our new platform, which also includes the :Delano project management system and :Delano Streamproof for soft proofing. All in all, we now have a greater ability to service customers and communicate both internally and externally."
Tech Valley, a full-line printer with 140 employees, produces a wide variety of publications for its customers, including magazines, catalogues, posters, forms and marketing materials, with print runs that sometimes exceed a million copies. The 25-year-old firm has an 80,000 square foot production plant and, in addition to design, prepress and printing, provides all finishing and fulfilment services.
"The sooner a problem is detected, the greater the chance there is to solve it in a timely fashion, which avoids wasting time, money and materials," said Agfa Graphics' vice-president of global sales, Marc Op de Beeck. "With Agfa :IntellSyst, there is very minimal interruption of workflow, and that's something that busy printers like Tech Valley, and all our customers, appreciate very much in the fast-paced, highly competitive environment of commercial printing."
About Agfa.
The Agfa-Gevaert Group is one of the world's leading imaging and information technology companies. Agfa develops, manufactures and markets analogue and digital systems for the printing industry (Agfa Graphics), the healthcare sector (Agfa HealthCare) and specific industrial applications (Agfa Materials).
Agfa's headquarters are in Mortsel, Belgium. The company is present in 40 countries and has agents in another 100 countries throughout the world. The Agfa-Gevaert Group achieved a turnover of 3,308 million euro in 2005.
About Agfa Graphics.
Agfa Graphics offers integrated prepress solutions to the printing industry. These solutions comprise consumables, hardware, software and services for production workflow, project and colour management. Computer-to-film, computer-to-plate and digital proofing systems have earned Agfa Graphics a worldwide leadership position in the commercial and package printing and the newspaper publishing markets.
Agfa Graphics is rapidly expanding its offerings in the growing digital inkjet market. Its experience in both imaging and emulsion technology has provided the expertise required for making an assortment of high-quality UV and solvent-based inks. Joint development and manufacturing partnerships with industry leaders expand its technological reach and allow the company to develop comprehensive digital solutions for printing posters, banners, signage, displays, labels and packaging materials.
Product and company information can be found on Agfa's home page on the World Wide Web at: www.agfa.com.
Editor contacts:
Marc Verbiest, PR Manager
Agfa Graphics
+32-3-444 4101
