WOBURN, Mass., May 15, 2007 (PRIME NEWSWIRE) -- IT management and support personnel now have instant, one-click remote access to computers they support from the leader in remote connectivity and support services, LogMeIn, Inc.
The latest version of LogMeIn Ignition adds several top feature requests and enhancements for IT departments and outsourced IT organizations that serve larger customers and deployments. These new features include group support, easy updates, computer status reporting, unicode compatibility as well as several performance and usability enhancements.
LogMeIn Ignition downloads in seconds and can be installed on most portable devices that can be plugged into a computer (e.g., USB thumb drive, digital camera, iPod, mobile phone, etc.) - instantly turning that device into a secure way to access and support remote computers.
"We've had a phenomenal response to Ignition since its launch in March and, as always, we listen to our customers and have quickly added several new features that improve its usability and support for larger IT environments," said Michael Simon, CEO of LogMeIn. "Offering software as a service enables us to listen to customers -- large and small -- and quickly and seamlessly add the features they need to be profitable."
Innovative Systems Direct (www.isdnh.com), an outsourced IT provider serving the greater New England area, participated in the early beta of LogMeIn Ignition and this latest version has several features which allow them to manage and monitor large groups of computers.
"LogMeIn has to be one of the most responsive vendors we deal with, quickly delivering on some key requested features, just weeks after their initial product launch," said Bill Artemilk, president of ISD. "Rapid support is critical to our clients and LogMeIn Ignition greatly speeds and simplifies our ability to support our customers, as well as easily manage our larger deployments. Now, with the new grouping feature, we can easily organize large collections of computers by client, sub categorize those by usage or any other criteria we decide. This is a great help to providing our customers with individualized support and monitoring."
New Features with IT in Mind
LogMeIn Ignition's newest features enable support of larger deployments and management of computers by IT and outsourced IT providers, including:
Group Support -- Consistent with LogMeIn's Web interface, computers can now be organized by groups. Support professionals can create any number of groups containing any number of computers.
Close to System Tray -- Users now have the ability to close to the Windows system tray. While in the system tray, LogMeIn Ignition remains active and monitors the remote computers status.
Computer Status -- Users can now quickly see the on/off-line status of their computers by hovering the mouse over a group or the system tray icon.
Easy Update -- Users are automatically notified of product updates that can be downloaded and installed by the application, making upgrades easier on the individual and support personnel.
Unicode Compatible -- LogMeIn Ignition is now unicode compatible, which allows for non-English characters to be used and paves the way for localization into other languages.
About LogMeIn Ignition -- https://secure.logmein.com/products/ignition/
LogMeIn Ignition is a simple, secure application that greatly simplifies and accelerates the remote access process. It is completely self-contained -- eliminating the need for any browser plug-ins, Java or .Net installations -- and downloads and installs in seconds.
Ignition works with LogMeIn Free, Pro and IT Reach and runs directly from any USB or U3 storage device -- plug it into a computer and instantly connect to remote computers without installation or configuration. Ignition can also be installed on any computer desktop as an alternative to browser-based access.
About LogMeIn, Inc. -- www.LogMeIn.com
LogMeIn, Inc. offers the world's largest remote connectivity service with more than 15 million networked computers. The LogMeIn family includes LogMeIn Free, LogMeIn Pro, LogMeIn Ignition, LogMeIn Rescue, LogMeIn IT Reach, LogMeIn Backup and LogMeIn Scout. These, along with RemotelyAnywhere and LogMeIn Hamachi, provide secure remote access, support and administration to mobile professionals, helpdesk and system administrators worldwide. LogMeIn is based in Woburn, MA with European headquarters in Budapest, Hungary.