Contact Information: Press Contact: Victor Cruz MediaPR (508) 655-4397 vcruz@mediapr.net
BOSTON, MA--(Marketwire - July 17, 2007) - OpenAir, the leading provider of web-based
professional services automation and project portfolio management software,
is pleased to announce the promotion of Brian Martin to Vice President,
Client Services.
Brian has developed and strengthened OpenAir's total customer satisfaction
approach, relying on the philosophy of customer satisfaction guru Fred
Reichheld of Bain Consulting. Brian has implemented proactive and
customer-focused strategies for improving overall customer satisfaction.
Brian joined OpenAir in January 2006 as OpenAir's Director of Marketing.
In that role, he grew OpenAir's marketing group, initiated highly effective
targeted marketing campaigns and was a primary driver of OpenAir's
phenomenal growth over that period.
"Brian exemplifies what is best about OpenAir -- an unrelenting focus on
the customer," said OpenAir CEO Morris Panner. "He has earned his new
position by meeting customer needs effectively while also managing our
company's interests and direction. His outstanding management of a
significant portion of our business has gained him everyone's trust and
confidence."
Prior to OpenAir, Brian advised Fortune 500 companies on a variety of
strategic issues as a management consultant at Bain & Company. Before
joining Bain, Brian worked at American Express, AOL and AT&T's Financial
Leadership Program. Brian received a BS in Commerce, with distinction and
Beta Gamma Sigma from the University of Virginia and an MBA from
Northwestern University's Kellogg Graduate School of Management, where he
also graduated with distinction and Beta Gamma Sigma.
About OpenAir
Based in Boston, OpenAir Professional Services Automation (PSA) software
enables professional services firms to gain controls and insight on their
financial best practices. OpenAir empowers executives to track projects,
teams, and billable hours for improving employee utilization and to
streamline project management. OpenAir Consulting provides both expert
deployment advice on the OpenAir product as well as Services Best Practices
Consulting as part of the OpenAir Optimize™ Services Program. Relying on
a highly experienced team of former Bain, Accenture, Deloitte, Cambridge
Technology Partners and Mercer consultants, OpenAir has developed
comprehensive programs for both the Software-as-a-Service (SaaS) deployment
paradigm as well as for the services vertical industries. OpenAir has
helped leading services organizations across six continents increase
profits through its subscription-based solution. For additional
information, please visit www.openair.com.
