Worldwide Assistance Now Known as Europ Assistance USA

Leverages Strength, History of Parent Company


WASHINGTON, DC--(Marketwire - August 7, 2007) - Worldwide Assistance Services, Inc., the U.S. business unit of the Europ Assistance Group, today announced that it will now do business in the United States as Europ Assistance USA to leverage the global strength and rich company history of the Europ Assistance brand and highlight the company's longstanding commitment to the U.S. market. The Europ Assistance Group is the oldest and most experienced assistance network in the world with more than four decades of diversified assistance expertise globally, including 25 years in the United States.

"Europ Assistance goes beyond the concept of insurance to deliver immediate support adapted to meet the needs of people experiencing various difficulties," said Guillaume Deybach, president and CEO, Europ Assistance USA. "By combining the strength and stability our owner Generali along with responsive, personalized assistance, Europ Assistance delivers services that reflect the changing realities of the 21st Century."

From emergency medical evacuation to resolving identity theft, Europ Assistance serves customers by compassionately providing rapid, appropriate assistance 24/7 to people in distress. Personnel in thirty-four international alarm centers along with agents in over 200 countries and territories provide multilingual assistance to more than two callers per second, handling one assistance case every two seconds for a total of more than 150 million assistance cases over the company's history.

By analyzing global trends in depth and anticipating changes in lifestyle, Europ Assistance represents unsurpassed global presence and experience for solving problems ranging from everyday situations to emergencies.

"Throughout its over 40 year history, Europ Assistance has focused on ways to help people facing difficult situations, and our services are constantly evolving to meet the demands of our customers," said Deybach. "Leadership in our industry depends on providing high value services that offer our customers better quality of life."

The company's services include:

Travel Assistance -- No matter how well one plans, traveling involves surprises. Smart travelers can rely on Europ Assistance USA for emergency medical assistance; financial, legal, and communication assistance; security assistance; and access to other critical services and resources available via the Internet.

Home & Family Services -- Europ Assistance USA provides protection from identity theft, America's fastest growing crime. Europ Assistance's ID Theft Resolution service is a premium, all-inclusive solution providing comprehensive aid to victims of identity theft and the organizations that support them. The program goes beyond limiting financial liability to greatly reducing the number of hours spent restoring the credit histories of victims. With real-time access to credit records, Europ Assistance's Identity Theft Resolution Specialists quickly verify whether a theft has occurred and take rapid steps both to remove fraudulent activity and avert any further damage.

Health Management Solutions -- Whether for an expatriate, business traveler, vacationer, student or other individual or group, Europ Assistance USA supports domestic and international client needs in any part of the healthcare continuum in virtually any location with U.S. and international case management services, provider network and access services, cost containment, claims management, group health and customer service, and consultative and strategic partnering.

Europ Assistance is owned by Generali Assicurazioni S.p.A., a 175 year-old Global 500 company and one of the largest insurance companies in the world with assets totaling more than $100 billion. Generali stock is traded on the Borsa Italiana, the largest Italian stock exchange.

About Europ Assistance USA

Europ Assistance USA, headquartered in Washington, DC, is a part of the multinational Europ Assistance Group. Services include emergency medical evacuation and repatriation, medical referrals, case monitoring claims management, and identity theft resolution. Twenty-four hours a day at 34 assistance centers worldwide, multilingual assistance coordinators answer more than two calls per second and handle one assistance case every two seconds. www.europassistance-usa.com

Contact Information: Contact: Matthew Langan DBC Public Relations Experts 202-298-7600 x.219 matthew@dbcpr.com Jessica Ashley Europ Assistance USA 202-331-1609 x 4410 jashley@europassistance-usa.com