Contact Information: Contact: Matthew Langan DBC Public Relations Experts 202-298-7600 x.219 matthew@dbcpr.com Jessica Ashley Europ Assistance USA 202-331-1609 x 4410 jashley@europassistance-usa.com
Worldwide Assistance Now Known as Europ Assistance USA
Leverages Strength, History of Parent Company
| Source: Europ Assistance USA
WASHINGTON, DC--(Marketwire - August 7, 2007) - Worldwide Assistance Services, Inc., the
U.S. business unit of the Europ Assistance Group, today announced that it
will now do business in the United States as Europ Assistance USA to
leverage the global strength and rich company history of the Europ
Assistance brand and highlight the company's longstanding commitment to the
U.S. market. The Europ Assistance Group is the oldest and most experienced
assistance network in the world with more than four decades of diversified
assistance expertise globally, including 25 years in the United States.
"Europ Assistance goes beyond the concept of insurance to deliver immediate
support adapted to meet the needs of people experiencing various
difficulties," said Guillaume Deybach, president and CEO, Europ Assistance
USA. "By combining the strength and stability our owner Generali along with
responsive, personalized assistance, Europ Assistance delivers services
that reflect the changing realities of the 21st Century."
From emergency medical evacuation to resolving identity theft, Europ
Assistance serves customers by compassionately providing rapid, appropriate
assistance 24/7 to people in distress. Personnel in thirty-four
international alarm centers along with agents in over 200 countries and
territories provide multilingual assistance to more than two callers per
second, handling one assistance case every two seconds for a total of more
than 150 million assistance cases over the company's history.
By analyzing global trends in depth and anticipating changes in lifestyle,
Europ Assistance represents unsurpassed global presence and experience for
solving problems ranging from everyday situations to emergencies.
"Throughout its over 40 year history, Europ Assistance has focused on ways
to help people facing difficult situations, and our services are constantly
evolving to meet the demands of our customers," said Deybach. "Leadership
in our industry depends on providing high value services that offer our
customers better quality of life."
The company's services include:
Travel Assistance -- No matter how well one plans, traveling involves
surprises. Smart travelers can rely on Europ Assistance USA for emergency
medical assistance; financial, legal, and communication assistance;
security assistance; and access to other critical services and resources
available via the Internet.
Home & Family Services -- Europ Assistance USA provides protection from
identity theft, America's fastest growing crime. Europ Assistance's ID
Theft Resolution service is a premium, all-inclusive solution providing
comprehensive aid to victims of identity theft and the organizations that
support them. The program goes beyond limiting financial liability to
greatly reducing the number of hours spent restoring the credit histories
of victims. With real-time access to credit records, Europ Assistance's
Identity Theft Resolution Specialists quickly verify whether a theft has
occurred and take rapid steps both to remove fraudulent activity and avert
any further damage.
Health Management Solutions -- Whether for an expatriate, business
traveler, vacationer, student or other individual or group, Europ
Assistance USA supports domestic and international client needs in any part
of the healthcare continuum in virtually any location with U.S. and
international case management services, provider network and access
services, cost containment, claims management, group health and customer
service, and consultative and strategic partnering.
Europ Assistance is owned by Generali Assicurazioni S.p.A., a 175 year-old
Global 500 company and one of the largest insurance companies in the world
with assets totaling more than $100 billion. Generali stock is traded on
the Borsa Italiana, the largest Italian stock exchange.
About Europ Assistance USA
Europ Assistance USA, headquartered in Washington, DC, is a part of the
multinational Europ Assistance Group. Services include emergency medical
evacuation and repatriation, medical referrals, case monitoring claims
management, and identity theft resolution. Twenty-four hours a day at 34
assistance centers worldwide, multilingual assistance coordinators answer
more than two calls per second and handle one assistance case every two
seconds. www.europassistance-usa.com