myDIALS Launches Operational Performance Management Solution

LAFAYETTE, CO--(Marketwire - February 11, 2008) - myDIALS, a company pioneering a new industry standard in operational performance management, today unveiled its hosted software solution, which provides an interactive display for consistent, timely analysis of operations, production and business metrics. The first performance management solution to effectively link and immediately present operations and business metrics as they change, myDIALS surpasses the capabilities of current dashboard technology and provides an alternative to costly and resource-intensive business intelligence systems. By combining business and operational Key Performance Indicators (KPIs) from heterogeneous systems, myDIALS delivers on-demand, actionable metrics and associated Key Performance Drivers (KPDs) to optimize decision making, drive aligned behavior and support company goals.

The myDIALS user interface provides each individual user with a consistent set of interrelated metrics displayed with contextual visualization to enhance understanding, along with embedded expertise and guided diagnosis to improve analysis. Through its partner ecosystem, myDIALS encapsulates vertical industry expertise, improvement methodologies and best practices, which can be customized for a specific company and personalized to individual roles. myDIALS fulfills a need not currently met by traditional reporting and business analysts, and puts the ability to visualize and analyze KPIs directly in the hands of decision makers.

Snap-on Incorporated, a leading global innovator, manufacturer and marketer of tools, diagnostics and equipment solutions for professionals, is currently implementing myDIALS for approximately 4,000 users globally in support of Snap-on's performance improvement initiatives. myDIALS enables Snap-on management to view safety and workers' compensation results, and then compare them to corporate and industry targets. myDIALS is also being used to monitor and enhance the effectiveness of Snap-on's mobile distribution channel.

"With trusted metrics that provide a consistent look at where we are and where we are going, myDIALS gets us out of the business of constructing metrics and continually writing reports," said Jeanne Moreno, vice president and Chief Information Officer of Snap-on Incorporated. "myDIALS gives us an accumulation of information in an organized way. Safety and workers' comp have a cause and effect relationship, and the combined analysis with the myDIALS solution helps us improve safety and drive lower overall health costs, including disability and medical expenses. The fast deployment, in only a matter of weeks, allowed us to focus on actually using the metrics and results rather than managing a large IT project."

According to a 2007 MESA International report, titled "Metrics for Major Initiatives," nearly half of manufacturer respondents found that departmental metrics are commonly in conflict, as are aggregated metrics. "Improvement initiatives in and of themselves are not enough. Companies must also implement appropriate best practices and measure business results," said Julie Fraser, Principal and Industry Analyst, Industry Directions. "myDIALS' solution offers decision makers an intuitive, consistent and timely means to collect and display metrics in context, which is a true driver of behavioral change. myDIALS is a fresh approach to performance management, and will be an important solution for helping companies realize the potential of Lean Manufacturing, Six Sigma and Real-time Enterprise initiatives to ensure ongoing improvement."

As part of its holistic approach to operational performance management, myDIALS includes the following features.

--  Hosted delivery model (Software as a Service/SaaS) offers a rich user
    experience without downloads or plug-ins;
--  Intelligent Metrics Processor (IMP) offers continuous data analysis,
    combining operations metrics (time-series based) with business metrics
    (transactional based);
--  "Smart Dials" perform multi-dimensional drilling and time shifting to
    show visualization of metric relationships in context;
--  Industry modules are aligned with vertical industries and contain
    embedded expertise that predefines metrics, KPIs, alerts, guided diagnosis
    and assistance;
--  Next-generation user interfaces utilize Web 2.0 technology and enable
    quick analysis and knowledge sharing;
--  The ability to easily connect to and extract metric data from
    multiple, disparate systems including: ERP, CRM, MES, databases and
    spreadsheets;
--  Data source templates minimize deployment time for fast time-to-value.
    

"Companies do not currently have an easy way to combine business and operations metrics in order to determine how they're performing. They turn to spreadsheets, which inevitably lead to conflicting metrics, and rely on business analysts, who prepare static, periodic reports," said Wayne Morris, CEO of myDIALS. "Consistent data leads to aligned behavior. By delivering consistent, trusted metrics in a timely manner, myDIALS is raising the standard on true performance improvement with a cost-effective, easily deployable solution for decision makers throughout the organization."

Availability

myDIALS is available immediately. For more information on myDIALS' subscription pricing model, contact myDIALS at (303) 604-4342 or info@mydials.com.

Partner Program

myDIALS also announced today their global Partner Program, with nine initial partners in the United States, Australia and Europe. See www.mydials.com for more information.

About myDIALS

myDIALS is backed by private investors and a strong advisory board. The management team has more than 15 decades of experience in executive management, IT, systems development, automated control systems, and consulting in the manufacturing, mining/metals, manufacturing, food & beverage, and utilities industries. Building on their experience as executives of Citect Corporation, an industrial automation software company listed on the Australian Stock Exchange, CEO Wayne Morris and CTO Peter Long founded myDIALS to extend operational performance improvement beyond manufacturing, to all areas of business and operations in order to support operational excellence across the enterprise.

myDIALS is pioneering a new industry standard in operational performance management with real-time Key Performance Indicator (KPI) visualization that combines operations and business performance metrics. Offering unparalleled usability for decision makers, the hosted software solution extracts real-time metrics and calculates KPIs and associated Key Performance Drivers (KPDs) across all business roles, processes and value streams. In conjunction with its partner ecosystem, myDIALS delivers embedded vertical industry and value stream expertise, as well as improvement methodologies and guided diagnosis to help customers gain a deeper understanding of the factors that fuel their business. With myDIALS, customers can quickly resolve operational issues and capitalize on opportunities, while maximizing the value of their existing environment. Visit www.mydials.com for more information.