IRVINE, Calif., May 15, 2008 (PRIME NEWSWIRE) -- Lantronix, Inc. (Nasdaq:LTRX) today announced the availability of Aberdeen Group's, a Harte-Hanks Company (NYSE:HHS), recent research report entitled, "The Maturity of Remote Product Service."
Sponsored by Lantronix, Aberdeen's benchmark survey of 150 customers reported that in an extremely competitive service landscape, best-in-class service firms are turning to remote product solutions (RPS) to aid in increasing the efficiency of their service organizations, to deliver better service and increase availability to their customers while more efficiently managing service-related costs. In fact, Aberdeen has seen a near 41% increase in the percentage of assets currently being monitored remotely. However, the overall percentage of assets being monitored remotely is still relatively low at 16% and continues to reflect a large opportunity in terms of the overall maturity in the RPS space.
"Lantronix developed its ManageLinx application platform to specifically address the needs of original equipment manufacturers (OEMs) and managed service providers (MSPs) who are seeking to create, expand or improve remote product service business offerings," said Jerry D. Chase, president and CEO of Lantronix. "ManageLinx is extremely easy-to-deploy and with its application, VIP Access(tm), users can access firewall-protected equipment without compromising IT policies or firewall integrity. This opens the doors for service organizations that have not been able to take advantage of RPS because available solutions were too expensive, too complicated and didn't provide the seamless, secure access to authorized pieces of equipment on third-party networks that they needed. This is a valuable report that validates the growing market opportunity for a solution such as ManageLinx."
To download a complimentary copy of the report, please visit: http://www.aberdeen.com/link/sponsor.asp?cid=4729. For more information and to see a demo on ManageLinx, please visit: http://www.lantronix.com/device-management/managelinx.html.
About Lantronix
Lantronix, Inc. (Nasdaq:LTRX) is a global leader of secure communication technologies that simplify remote access, management, and control of virtually any electronic device. Our innovative solutions enable businesses to make better decisions based on real-time information and help gain a competitive advantage by generating new revenue streams, improving productivity and increasing efficiency and profitability. Easy to integrate and deploy, Lantronix product families include: DeviceLinx(tm) - remote connectivity and control solutions for electronic equipment via the Internet; ManageLinx(tm) - powerful application services platform providing secure remote access to firewall-protected equipment; and SecureLinx(tm) - secure, remote management for IT equipment over the Internet. With more than 20 years of networking experience, Lantronix solutions are used in every major vertical market including security, industrial and building automation, medical, transportation, retail/POS, financial, government, consumer electronics/appliances, IT/data center, and pro-AV/signage. The company's headquarters are located in Irvine, Calif. For more information, visit www.lantronix.com.
Lantronix is a registered trademark, and ManageLinx and VIP Access are trademarks of Lantronix, Inc. All other trademarks are properties of their respective owners.
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