Kenexa to Provide Comprehensive Employee Assessment Solutions for Convergys
Company Known for Its Commitment to Relationship Management Turns to Kenexa to Help Evaluate Frontline Employees
| Source: Kenexa
WAYNE, PA--(Marketwire - June 4, 2008) - Kenexa®
(NASDAQ : KNXA ) has been selected by Cincinnati-based Convergys Corporation (NYSE : CVG ), a
global leader in relationship management, to provide three on-line
applications (Kenexa Prove It!®, Kenexa Interview Builder® and custom
developed Kenexa Selectors) that scientifically assess employees for
business-critical frontline positions.
Convergys handles millions of customer interactions for client
organizations each day through many channels including contact centers.
Convergys generates process improvements and actionable business insight
for clients in more than 70 countries and in 35 languages. Designed to
support Convergys' delivery of these services to its clients by assessing
the best-fit employees, Kenexa's comprehensive
assessment solutions include behavioral and skills assessment, and
structured behavioral interviewing with its highly credible research
processes and experts.
"Convergys' success depends on the customers' satisfaction with the service
they've received from our associates. That's why it's important to align
ourselves with a global industry leader that delivers proven assessment
solutions using state-of-the-art technology. Kenexa has demonstrated
its expertise, stability and customer service orientation to Convergys,"
said Neal Hardin, vice-president of agent staffing for Convergys.
"Convergys is known for its excellence in customer relationship management.
We're honored to have been selected as its global vendor of choice to
deliver assessment solutions that will help to evaluate those applicants
who continue to build great customer relationships," said John Valenti,
managing partner, Kenexa.
Convergys is a member of the S&P 500 and has been voted a Fortune Most
Admired Company for eight consecutive years. The company has approximately
75,000 employees in 85 customer contact centers and other locations in the
United States, Canada, Latin America, Europe, the Middle East and Asia.
About Kenexa
Kenexa (NASDAQ : KNXA ) is a global leader in building the world's greatest
workforces using a combination of software, employee research science and
business process optimization. Kenexa's global solutions include applicant
tracking, onboarding, recruitment process outsourcing, employment branding,
skills and behavioral assessments, structured interviews, performance
management, multi-rater feedback surveys, employee engagement surveys and
HR Analytics. Kenexa is headquartered in Wayne, Pa. (outside Philadelphia).
Additional information about Kenexa and its global products and services
can be accessed at www.kenexa.com.