Contact Information: Media Contact: Andrew Evangelista Eastwick Communications (For Transitive Corporation) 650-480-4056 andrew@eastwick.com
Transitive(R) Joins TSANet to Enhance Customer Experience and Integrate Global Support With Strategic Alliance Partners
Cross-Platform Virtualization Leader Joins Global Technology Giants in Multi-Vendor Enterprise Customer Support Network
| Source: Transitive
LOS GATOS, CA--(Marketwire - June 9, 2008) - Transitive® Corporation, the leading
provider of cross-platform virtualization software, today announced that it
has joined TSANet, the high technology industry's largest vendor-neutral
support alliance. Membership in TSANet will allow Transitive to collaborate
with its partners and other TSANet members in resolving joint customer
service incidents. Transitive, which built the award-winning
QuickTransit® enterprise cross-platform virtualization products, sells
these directly and through global distributors that include Fujitsu-Siemens
Computers, HP and Red Hat.
TSANet is a worldwide, vendor-neutral infrastructure that provides the
legal framework and contact database. Using the TSANet process, members
agree to collaborate when a multi-vendor problem exists. TSANet allows
partners to have a common entry point when contacting partners' support
centers in multi-vendor support incidents. TSANet is a behind-the-scenes
process, and end-users are typically unaware that TSANet is being used as a
mechanism of communication for the solution to their problem.
"Fast, effective customer service is essential for enterprise software
vendors, and Transitive is no exception," said Bob Wiederhold, CEO of
Transitive. "We have joined TSANet to facilitate rapid resolution of any
problems that might arise in a QuickTransit installation, regardless of
whether the first call comes to us or to one of our partners. Getting a
customer's issues resolved quickly and completely is the primary
objective."
"We're very pleased to have Transitive join our multi-vendor support
network," said Dennis Smeltzer, executive director of TSANet. "We live in
an ever-expanding multi-vendor world, and the industry is continually
challenged when it comes to customer support. We believe, and the last
decade-and-a-half of experience supports, that establishing collaborative
relationships is a powerful and essential aid in raising customer
satisfaction."
Transitive's QuickTransit® cross-platform virtualization solutions allow
software applications to run on any hardware platform without any source
code or binary changes and at speeds comparable to native ports. By
deploying QuickTransit on the latest computing platforms, enterprise data
center managers can replicate workloads that were previously tied to a
single hardware platform and run them unmodified, without incurring the
costs and delays of porting projects, and without disruption to end users.
Such quick and easy workload replication provides the basis for
cost-effective business continuity solutions, including disaster recovery,
scalability and dynamic workload re-balancing.
To address the most typical customer deployments, Transitive offers three
configurations of its QuickTransit product line: QuickTransit Workstation
is intended for use on desktop and laptop PCs; QuickTransit Server is used
for large-scale datacenter consolidation projects; and QuickTransit Legacy
is a specialized version for application re-hosting from very old legacy
hardware running operating system versions that are no longer supported.
Evaluation versions of QuickTransit can be downloaded from the Transitive
Web site at:
http://www.transitive.com/evaluate.
About TSANet
Founded in 1993, TSANet (Technical Support Alliance Network) is a worldwide
support alliance that offers an industry-wide forum to facilitate servicing
multi-vendor customers while providing an infrastructure for more efficient
multi-vendor problem solving. Membership consists of more than one hundred
software and hardware companies, including industry giants such as Dell,
EMC, HP, IBM, Microsoft, Novell, Oracle, Symantec, Sun Microsystems, and
Unisys. TSANet can be reached at (913) 345-9311 or at www.tsanet.org.
About Transitive Corporation
Transitive is a leader in cross-platform virtualization, and its
award-winning QuickTransit technology is built into more than 11 million
computers worldwide. QuickTransit allows software applications that have
been compiled for one processor and operating system to run on systems with
different processors and operating systems, without any source code or
binary changes and at speeds comparable to native ports. As a result,
QuickTransit allows IT managers to quickly and easily replicate legacy
enterprise applications from the original hardware and run them on modern,
standardized platforms without incurring the costs and delays of porting
projects, and without disruption to end users. This workload replication
helps enterprise customers improve business continuity, including superior
disaster recovery, scalability and high-availability solutions.
Transitive's cross-platform virtualization technology is the foundation for
Apple's Rosetta translation software (built into Apple's Intel-based
Macintosh computers) and also for PowerVM Lx86, which is available for all
IBM Power Systems enterprise servers. Transitive Corporation is located in
Los Gatos, California with a research and development team in Manchester,
UK. For more information, please visit Transitive's Web site at
www.transitive.com.
Transitive, QuickTransit and the Transitive logo are registered trademarks
of Transitive Corporation and/or its affiliates in the United States and
other countries. All other company and product names may be trademarks of
their respective owners.