Do you give advice to others about products/services you have purchased?
Regularly All
Search Online Adults
Regularly 47.0% 29.4%
Occasionally 49.8% 63.4%
Never 3.2% 7.2%
Source: BIGresearch, SIMM 11 (Dec 07)
"Consumers who research products online appear to be more knowledgeable and
eager to share information," said Gary Drenik, President of BIGresearch.
"Because they are likely to tell a friend about their experience, they
become a building block for viral marketing efforts."
Identifying online researchers as a valuable target raises a couple key
questions including who are they and what are they planning to buy?
According to the analysis, they tend to be younger than all adults with an
average age of 43.2 (v. 44.8 for all adults). They report a higher average
household income of $65,500 (v. $56,811) and a higher percentage (32.2%)
hold a professional/managerial position at their place of work (v. 25.5%).
Online researchers are also planning to buy big ticket items at a higher
rate than all adults. Since they want to make educated purchase decisions
and share search results with others, they become not only a potential
customer but an influencer of others to purchase.
Planned Big Dollar Purchases (Top 3)
Regularly All
Search Online Adults
Vacation 25.6% 21.4%
TV 23.3% 17.8%
Computer 22.9% 16.7%
Source: BIGresearch, SIMM 11 (Dec 07)
So how much stock should marketers place in word of mouth influencing
purchases? According to the analysis, almost half (49%) of all adults say
word of mouth influences where they eat out, 42.6% say it influences
electronic purchases and 38% say groceries, making it a viable media option
to consider.
For additional complimentary data and charts, please click here:
http://info.bigresearch.com/
About BIGresearch
BIGresearch is a consumer intelligence firm providing analysis of behavior
in areas of products and services, retail, financial services, automotive,
and media. BIGresearch's syndicated Simultaneous Media Survey (SIMM) is
focused on consumers to gauge their consumption across media, products and
services. Marketers can use SIMM to develop the types of consumer-centric
marketing plans required to increase advertisers' ROI. The SIMM monitors
more than 15,000 consumers twice each year. BIGresearch also conducts the
Consumer Intentions and Actions Survey (CIA) of more than 7,500 consumers
monthly.
BIGresearch's methodology provides the most accurate consumer information
in the industry with a margin of error of +/- 1 percent.
http://www.bigresearch.com
Contact Information: Contact: Chrissy Wissinger BIGresearch 450 West Wilson Bridge Road Suite 370 Worthington, Ohio 43085 (614) 846-0146