-- Early Childhood Services
-- Housing and Shelter Services
-- Child Welfare Services
-- Employment and Training
-- Counseling and Family Support Services
-- HIV/AIDS Support Services
"Frequently the people who come to us are in need of multiple services such
as housing, mental health and parenting assistance," said Benedict F.
Lessing, Jr., executive director at FRCA. "Having a platform that can
document and track how these resources are being applied to each family is
very important -- and often not done. The long-term goal is to use ETO to
show where a family was when they started with us, the resources we used to
help the family become self-sufficient and the public and private donor
dollars invested in this effort."
In addition to improving service, ETO Software will reduce costs for FRCA
by creating electronic records, which are tracked and analyzed more
efficiently, and do not require physical storage space. As an old
organization, FRCA has most of its case records and documentation in paper
form.
FRCA began implementing Social Solutions' ETO Software six months ago
following a 12-month search to find a platform that would best meet the
organization's needs and goals.
"We were looking for something practical and flexible -- not an application
that was off the shelf," said Lessing. "Other products we looked at had
similar aspects to ETO, however the difference was that customization of
the other applications would be much more difficult. We came to the
conclusion based on support, training and the ability to customize -- ETO
was the best fit for us."
"Working with Family Resources Community Action is a rewarding and exciting
opportunity for us," said Steve Butz, founder and president of Social
Solutions. "FRCA is at an important juncture in which it is expanding both
its offerings and outreach. Implementing a central technology platform
across the entire organization will benefit FRCA's community members, staff
and the organization as a whole."
About Social Solutions and ETO Software®
Social Solutions challenges and equips human service providers and their
funders to turn good intent into measurable change by relating efforts to
outcomes. The company's ETO (Efforts to Outcomes) reporting software
replaces one-size-fits-all data tracking with a reporting system tailored
to the unique mission of each nonprofit organization. ETO Software®
generates a clear and accurate measure of impact to improve service
delivery, earn more funding, and reduce the time and resources dedicated to
tracking performance.
Contact Information: Media Contact: Melissa Chotiner DBC PR+New Media (202) 292-4572 melissa@dbcpr.com