LOD, Israel, Aug. 5, 2008 (PRIME NEWSWIRE) -- AudioCodes (Nasdaq:AUDC), a leading provider of Voice over IP (VoIP) technologies and Voice Network products, and Intelleca, a division of the Bytes Technology Group and South Africa's fastest growing call center specialist, today announced their collaboration to deploy AudioCodes Mediant(tm) 8000 Media Gateway in conjunction with Genesys' VoiceGenie system for contact centers into a Tier 1 South African, network operator.
The Mediant 8000 Media Gateway bridges the gap between the IP and TDM networks, allowing centralized SIP based IVR to service all calls initiated in the Operator's nationwide switching centers. The combination of VoIP media gateways and the VoiceGenie Call Center Solution gives the Operator the ability to introduce a cost-effective SIP based IVR service for their broad spectrum of contact centers. This deployment is a step forward in the transition from a legacy network to VoIP.
"We are proud to partner with AudioCodes and facilitate the deployment of their Mediant Media Gateways into a Tier 1 operator," stated Shaun Cochrane, Director at Intelleca. "AudioCodes' unique product quality and reliability coupled with a quick and easy integration process, has confirmed our choice of partner."
"We are pleased that together with Intelleca we were able to begin the process of providing a fully integrated call center solution for a Tier 1 Operator," said Yehuda Herscovici, Vice President of Systems at AudioCodes. "We were impressed with Intelleca's expertise during the integration process and look forward to further alliances with them in the future."
AudioCodes Featured Product:
The Mediant(tm) 8000 VoIP Gateway is the large-scale member of the AudioCodes' family of market-ready, scalable, standards-compliant media gateway systems for wireline, wireless, cable, broadband access, and fixed-mobile-convergence networks. Designed for the carrier environment, the Mediant 8000 is a robust system solution which incorporates AudioCodes' leading Voice over Packet technology. The Mediant 8000 VoIP Gateway System enables Network Equipment Providers (NEPs) and System Integrators (SIs) rapid time-to-market and cost-effective deployment of next-generation networks. The Mediant 8000 is based on VoIPerfect(tm) architecture, AudioCodes' underlying, best-of-breed, core media gateway technology for all of its products.
About Intelleca
Intelleca, a division of the Bytes Technology Group, is South Africa's leading provider of innovative voice and contact centre solutions, including speech self-service automation, speaker verification (voice biometrics), Contact Centre on Demand (CCOD), Workforce Optimization, Multi-Media customer interaction solutions, and Voice-over-IP (VoIP) communication solutions. It represents global brands including Genesys, Nuance, VoiceGenie, Microsoft, AudioCodes, and CosmoCom, and counts many of South Africa's telco network operators and blue-chip corporates among its clients. Intelleca provides its systems integration and professional services capability to Europe, the Middle East, Africa, and Asia, and has pioneered many local and international breakthroughs. www.intelleca.co.za
About AudioCodes
AudioCodes Ltd. (Nasdaq:AUDC) provides innovative, reliable and cost-effective Voice over IP (VoIP) technology, Voice Network Products, and Value Added Applications to Service Providers, Enterprises, OEMs, Network Equipment Providers and System Integrators worldwide. AudioCodes provides a diverse range of flexible, comprehensive media gateway, and media processing enabling technologies based on VoIPerfect(tm) -- AudioCodes' underlying, best-of-breed, core media architecture. The company is a market leader in VoIP equipment, focused on VoIP Media Gateway, Media Server, Session Border Controllers (SBC), Security Gateways and Value Added Application network products. AudioCodes has deployed tens of millions of media gateway and media server channels globally over the past ten years and is a key player in the emerging best-of-breed, IMS based, VoIP market. The Company is a VoIP technology leader focused on quality and interoperability, with a proven track record in product and network interoperability with industry leaders in the Service Provider and Enterprise space. AudioCodes Voice Network Products feature media gateway and media server platforms for packet-based applications in the converged, wireline, wireless, broadband access, cable, enhanced voice services, video, and Enterprise IP Telephony markets. AudioCodes' headquarters and R&D are located in Israel with an additional R&D facility in the U.S. Other AudioCodes' offices are located in Europe, India, the Far East, and Latin America. For more information on AudioCodes, visit http://www.audiocodes.com/
Statements concerning AudioCodes' business outlook or future economic performance; product introductions and plans and objectives related thereto; and statements concerning assumptions made or expectations as to any future events, conditions, performance or other matters, are "forward-looking statements" as that term is defined under U.S. Federal securities laws. Forward-looking statements are subject to various risks, uncertainties and other factors that could cause actual results to differ materially from those stated in such statements. These risks, uncertainties and factors include, but are not limited to: the effect of global economic conditions in general and conditions in AudioCodes' industry and target markets in particular; shifts in supply and demand; market acceptance of new products and continuing products' demand; the impact of competitive products and pricing on AudioCodes' and its customers' products and markets; timely product and technology development/upgrades and the ability to manage changes in market conditions as needed; possible disruptions from acquisitions; the integration of acquired companies' products and operations into AudioCodes' business; and other factors detailed in AudioCodes' filings with the Securities and Exchange Commission. AudioCodes assumes no obligation to update the information in this release.
AudioCodes, AC, Ardito, AudioCoded, NetCoder, TrunkPack, VoicePacketizer, MediaPack, Stretto, Mediant, VoIPerfect and IPmedia, OSN, Open Solutions Network, What's Inside Matters, Your Gateway To VoIP, 3GX and Nuera, Netrake, InTouch, CTI(2) and CTI Squared are trademarks or registered trademarks of AudioCodes Limited. All other products or trademarks are property of their respective owners.