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AutoZone Selects Meridian Software for Training
| Source: Meridian Knowledge Solutions
CHANTILLY, VA--(Marketwire - August 14, 2008) - Meridian Knowledge Solutions LLC, a provider
of enterprise learning and knowledge management software, has licensed its
learning
management system (LMS) software to Memphis, Tenn.-headquartered
AutoZone, Inc. to help the company improve the delivery and administration
of professional training programs. AutoZone is the leading retailer -- and
a leading distributor -- of auto parts and accessories in the United
States. AutoZone has more than 4,000 employees in 48 states, plus the
District of Columbia and Puerto Rico. The company also has 130 stores in
Mexico.
Once AutoZone puts Meridian's LMS into service, the auto parts retailer
believes it can tap the software to improve the way:
-- employees, known as "AutoZoners," deliver advice to customers;
-- managers evaluate the results of training; and,
-- trainers develop and report on
learning.
"We believe the LMS will give AutoZoners a single place to turn for
reliable and accurate training, which will help them quickly deliver the
best advice to our customers," said Anita Mills, manager of Training &
Development at AutoZone. "Trustworthy advice is what our customers have
grown to expect from AutoZone, and we feel Meridian's LMS
will give AutoZoners an easier way to tap into our accumulated know-how."
One way that AutoZone aims to streamline training is by providing new hires
with access to the LMS. For example, when the LMS is installed, AutoZone
will give new employees one, online location to access a prescribed
"learning path" that teaches each newly hired AutoZoner basics such as
customer service, sales techniques and managing inventory. After
completing the training program, new hires would be considered "AutoZone
Certified."
The Meridian LMS will help AutoZoners keep tabs on their job-related
certifications and licenses. The LMS will also allow AutoZoners to develop
personalized training profiles in either English or Spanish.
"The training profiles that employees can create with our LMS are not
unlike the kind of social networking profiles that people build to catalog
their accomplishments, certifications and awards," said Roy Haythorn, vice
president of Sales and Marketing for Meridian. "Our LMS profiles help
employees take charge of their professional and on-the-job education and
give managers a quick and easy way to assess their workers' skills and
know-how."
"We still intend to offer a mix of online and classroom training, but the
LMS will help us eliminate certain types of printed training that can be
better done over the web," said Mills. "Building a better learning
experience for AutoZoners will ensure customers continue to get the advice
they trust. And we feel our new LMS will help us create that experience."
About Meridian
Our flagship product, Meridian Global LMS, integrates learning content
management, workforce analytics, knowledge management, and competency
modeling in one learning management system (LMS). In addition to Meridian
Global LMS, we provide professional services, courseware development, and
hosting services.
We serve 4.5 million users at more than 200 public- and private-sector
employers. And our software is used by companies that range in size from
900,000 employees to less than 100 workers. Our clients include AutoZone,
Panera Bread, the U.S. Air Force, the U.S. Navy, Whirlpool and more than 80
federal, state and local governments.
We are the number one ranked learning-technology company for customer
loyalty. Our award-winning software aims to deliver learning, distribute
knowledge, and sharpen business skills, which will make you a leader in
your industry. Our Chantilly, Va.-based company is a wholly owned
subsidiary of Visionary Integration Professionals.
To learn more, visit http://www.meridianksi.com