Contact Information: For more information, contact: Julie Redard Sterling Commerce (978) 513-6386 Jamie Leicht Fleishman-Hillard (619) 237-7711
The Hillman Group Achieves 'Electronic Edge' With Sterling Commerce B2B Collaboration Services
Sterling Commerce Managed Services Enables Hardware Supplier to Accelerate Customer and Partner Collaboration and Be More Agile in Meeting New Demands
| Source: Sterling Commerce
COLUMBUS, OH--(Marketwire - September 8, 2008) - Sterling Commerce, an AT&T Inc.
(NYSE : T ) subsidiary, today announced that The Hillman Group -- the market
leader in distributing hardware, letters, numbers and signs, keys and
accessories and engraving technologies -- has completed an important
milestone in its implementation of Sterling Commerce Managed
Services (SCMS). The Hillman Group has standardized its
business-to-business (B2B) collaboration processes, finalized a repeatable
process for on-boarding partners, and completed the conversion of all the
major documents it exchanges with suppliers to SCMS. The company also has
completed the first three phases of implementation, achieving its goal to
have 80 percent of its partners on the new service within a year.
SCMS manages for The Hillman
Group's B2B collaboration infrastructures, networks and processes in
their entirety. SCMS takes care of exchanging data securely with The
Hillman Group's partners, regardless of data format and communications
protocols, allowing the company to focus on its business. SCMS provides
the people and processes to ensure all documents exchanged with The Hillman
Group's customers and partners are delivered on-time, to eliminate or
reduce the company's risk of order, price and invoice errors that result in
returned products, unpaid invoices or write-offs, customer service
inefficiencies and a high cost of sales.
"We believe the future measure of our success will be the ability to
respond rapidly to ever-changing customer requirements. This will require
us to blend the best of big and small, becoming large and efficient
internally while remaining small and flexible in the eyes of the customer,"
said Jim Honerkamp, chief information officer at The Hillman Group.
"Sterling Commerce, with its extensive EDI expertise and
deep B2B communications capabilities, was the partner that gave us an
'electronic edge' over our competitors. By outsourcing our B2B integration
processes to Sterling Commerce, we've accelerated our ability to
collaborate better with both our customers and partners, and be more agile
in meeting new demands."
SCMS is enabling The Hillman Group to meet the demand for growing volumes
of electronic B2B collaboration with customers and partners without the
need to maintain and update an internal B2B integration infrastructure or
add internal resources. Its customers, such as Lowe's, Home Depot, and
Wal-Mart, are demanding more information in tighter timeframes. They also
are moving toward industry standards such as global data synchronization.
By standardizing processes with SCMS, the company can respond faster to
these new demands. Now that most of its suppliers are online, the company
can provide transaction information to the business owners who manage
customer relationships, enabling them to make quicker and more informed
business decisions.
"With 80 percent of its trading partners electronically enabled, The
Hillman Group has achieved a best-in-class B2B collaboration capability,"
said Richard Douglass, global manufacturing industry executive at Sterling
Commerce. "This implementation demonstrates how manufacturers can leverage
managed services to achieve a better B2B operation for less cost than
in-house operations and to outpace their competition by using supply chain
agility and adaptability as a differentiator."
Sterling Commerce provides The Hillman Group with a complete solution for
its B2B collaboration activities. In addition to SCMS, The Hillman Group
is leveraging Connect:Direct for point-to-point file
transfer, Sterling
Collaboration Network as the on-demand B2B integration and process
visibility technology backbone, and Sterling Hosted Solution for Data Sync
to ensure UCCnet/ECCnet compliance.
About Sterling Commerce
Sterling Commerce, a subsidiary of AT&T Inc. (NYSE : T ), helps customers
thrive in a global economy by connecting their business communities,
processes, people and technology. More than 30,000 customers worldwide --
including 80 percent of the Fortune 500 -- use Sterling Commerce solutions
for business
process integration, multi-channel
selling, and supply chain
fulfillment to improve profitability inside and outside their company
walls. Headquartered in Columbus, Ohio, Sterling Commerce has offices in 19
countries and most major cities around the world. More information on the
company can be found at www.sterlingcommerce.com.